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Joe Valente

Overview Reviews (1299) Inventory (304)

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Joe Valente

Joe Valente | Page 122

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

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4.7

1,299 Reviews

Overview Reviews (1299) Inventory (304)

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

suspension and alignment

brake repairs

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4.7

1,299 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1299 Reviews of Joe Valente

June 24, 2021

Dealership Rating

Employee Rating

Always nice to know Honda of Kenosha takes great care of my CR-V. When it’s time to get a new car, Honda of Kenosha is at the top of my list. my CR-V. When it’s time to get a new car, Honda of Kenosha is at the top of my list. More

by ocforhills0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jun 25, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience. We'll keep taking excellent care of your CR-V, and we look forward to helping you choose your next vehicle when the time comes!

June 24, 2021

Dealership Rating

Employee Rating

Very polite, timely and informative. I appreciate getting a call when me car was ready. The extra oil change and fluid check was done. The "butler" cleaning was well done. a call when me car was ready. The extra oil change and fluid check was done. The "butler" cleaning was well done. More

by marthajimwalsh

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen

Jun 25, 2021 -

Honda of Kenosha responded

Thank you for leaving us a review, Martha! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out. Thanks again for choosing Honda of Kenosha!

June 24, 2021

Dealership Rating

Employee Rating

Always very helpful and willing to do what is best for customer customer More

by terri.j.crangle

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Jun 25, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Terri! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2021

Dealership Rating

Employee Rating

Good service from Joe. I prefer going to him because he explains things well. explains things well. More

by salijo21

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 22, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 21, 2021

Dealership Rating

Employee Rating

Never a problem scheduling service work. The staff are very courteous and accurate with the timeline for the service very courteous and accurate with the timeline for the service More

by thevaughnr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rodney Porter

Jun 21, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney, Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2021

Dealership Rating

Employee Rating

I was impressed with the service I received from Joe Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. More

by hotnanajr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 21, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

Dealership Rating

Employee Rating

All was good. No complaints as usual. This survey is too long. long. More

by nothing2fancy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 21, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2021

Dealership Rating

Employee Rating

Staff very pleasant and helpful. Was able to do oil change auto butler and recall all in one day. Paperwork was given to me and explained the work that was done and needed to be done. Awesome servi change auto butler and recall all in one day. Paperwork was given to me and explained the work that was done and needed to be done. Awesome service! More

by mmatoska

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marc Bardi, Gina Ruiz

Jun 21, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we our service team were able to help, and we hope to see you again!

June 16, 2021

Dealership Rating

Employee Rating

Our 2015 Accord starter went out for the second time. We have an extended warranty and another piece had to be replaced, Honda covered everything! have an extended warranty and another piece had to be replaced, Honda covered everything! More

by wgerm

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 16, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 15, 2021

Dealership Rating

Employee Rating

I will take my vehicle elsewhere in the future. Since when does a oil change take an hour? I want to get in and out-no I don’t want any other service and no I don’t need to hear your life story when does a oil change take an hour? I want to get in and out-no I don’t want any other service and no I don’t need to hear your life story More

by n.finnigan

Verified Customer

Recommend Dealer

Jul 02, 2021 -

Honda of Kenosha responded

We're sorry to hear that you weren't satisfied with your experience and would like to see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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