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Joe Valente
1,217 Reviews
I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!
Read moreDealership Experience
11 yrs, 6 mos
Industry Experience
36 yrs, 9 mos
Specialties & Trainings
sales training
engine rebuilding
suspension and alignment
brake repairs
1,217 Reviews
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1217 Reviews of Joe Valente
March 23, 2021
Excellent experience. All work done on a timely manner. Also, service representative took time to go over maintenance requirements for my 2014 Odyssey. Obtain all info needed. Also, service representative took time to go over maintenance requirements for my 2014 Odyssey. Obtain all info needed. More
by ariel sarinana
Verified Customer
March 22, 2021
Scheduling was a snap. Customer rep was efficient and courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. courteous. Wait for service to be performed was timely. Well satisfied with results. Will use them again. More
by cfkell
Other Employees Tagged: Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz
March 21, 2021
Service is good and the service people are very nice, informative, and they are not too pushy. Joe is very knowledgeable and is a good guide to help keeping our vehicle running efficiently. informative, and they are not too pushy. Joe is very knowledgeable and is a good guide to help keeping our vehicle running efficiently. More
by EKROUZER
March 18, 2021
We were totally satisfied with the service we received at the dealership in Kenosha. We have had excellent customer experiences with our car in the two years we have been coming here for service on the Odyss the dealership in Kenosha. We have had excellent customer experiences with our car in the two years we have been coming here for service on the Odyssey. More
by GONEFLA2020
Other Employees Tagged: Rodney Porter
March 16, 2021
Was able to make an appointment several days out and the problem with my vehicle was resolved. Would have given a higher rating if there had been a loaner vehicle or if they got my car back same day. It problem with my vehicle was resolved. Would have given a higher rating if there had been a loaner vehicle or if they got my car back same day. It took a day and a half. More
by heatherb93
March 16, 2021
The one and ONLY person I can trust and will treat me with respect is Joe Valente! The last Auto Butler visit I sat in the waiting room and heard your staff bad mouthing customers after they left or were with respect is Joe Valente! The last Auto Butler visit I sat in the waiting room and heard your staff bad mouthing customers after they left or were finished with their phone call. When it came time for me to get my car I was just given the keys and I had to go hunt for it. Joe Valente would never treat his customers like that! He is honest with them and lets them know what is best for their automobile. To be very honest with you, if it wasn't for Joe Valente, I would take my business somewhere else! I don't like being lied to. And I do not appreciate poor customer service. Honesty and a smile go a long way! Treat your customers the way you would want to be treated and they will keep coming back. I believe this is Joe's way of treating customers. So unless it is an emergency, I will turn around and walk out before I allow myself to be treated poorly again! That is why I schedule my appointments to make sure that ONLY Joe Valente is my technician! You might want to have your staff model after him. When I was there for this visit, a couple came in and she was very angry and called her Honda a lemon and she would never buy another Honda. Joe was calm and talked with her and got her the assistance she needed. I was very impressed by the way he spoke with her! At no time did he lose his temper, but just calmly spoke with her and addressed the issues that she was having! I would think that you would want ALL your technicians to treat customers like this! I hope that you allow Joe to know what a professional and outstanding job he is doing. People need to hear what they are doing right just as much as when they do something wrong. So print this out and commend Joe on his excellent service! Thank you Joe! Keep up the excellent work! It's because of you that Honda of Kenosha has my business! More
by lda53168
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