Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 123

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

June 11, 2021

Dealership Rating
Employee Rating

Promptly greeted when arrived. Car completed in time frame estimated on arrival. Comfortable waiting room. Staff friendly. Explained process clearly. Forms very detailed and informative. More

by Kurt & Bridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 12, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 11, 2021

Dealership Rating
Employee Rating

Everything was as to be expected with the service department. Joe also went through Everything that is overdue for serving our vehicle. Things were also done in a timely manner. More

by AUGGIE53405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Joe delivered such a great experience!

June 10, 2021

Dealership Rating
Employee Rating

I only had 1 problem there which was fixed from the manager other that that great atmosphere,workers are friendly,I've sent family and friends to get a car and they love there car and was happy I refer More

by Tank16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Courtney Graves , Mousa Abuhassan, Ritchie Sutton, Cory Wilson, Randy Wilson

Jun 10, 2021

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 09, 2021

Dealership Rating
Employee Rating

Worked with Joe and he was great. Service provided was excellent. Respectful, pleasant and great communication. I am very happy with the services provided during my interaction. More

by ELEMAYGAPKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

June 09, 2021

Dealership Rating
Employee Rating

Good service joe was awesome he did everything he could to help me waiting room was nice I can’t complain about anything it was a great experience More

by ZACHDSCHOFF262
Recommend Dealer
Yes
Jun 09, 2021

Honda of Kenosha responded

Thanks for sharing your thoughts, Zach, about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 09, 2021

Dealership Rating
Employee Rating

Honda of Kenosha did a great job on my service, once they finally got it into the shop. They had my vehicle for three days for a 4-5 hour service. Rodney was extremely honest and helpful! Joe, not so much. More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Jun 09, 2021

Honda of Kenosha responded

Thank you for your very kind review. Rodney,Joe, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 09, 2021

Dealership Rating
Employee Rating

Worked with Joe and he was fantastically helpful and knowledgeable. Everything worked out great and I am very happy with the level or service that I received More

by BRADY.RUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2021

Honda of Kenosha responded

Brady, Thank you for your business and this review. We're happy to hear Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2021

Dealership Rating
Employee Rating

Told 1 hour and 15 for service and took almost 3 hours instead as they told me the wrong time. Staff is very nice though. More

by JT_Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gina Ruiz

Jun 25, 2021

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 07, 2021

Dealership Rating
Employee Rating

My service was super quick and efficient!! I did a walk in and they still took care of me in a timely fashion. Joe was great!! More

by camjennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Cam, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 07, 2021

Dealership Rating
Employee Rating

Service advisor was great. Wait time was not long at all. Waiting area was nice and quiet. Vending machines are available for snacks and drinks. More

by kaminski_nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Honda of Kenosha responded

Thank you, Nick! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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