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Joe Pappalardo
Refer Me
55 Reviews
Dealership Experience
12 yrs, 7 mos
Industry Experience
25 yrs, 6 mos
Specialties & Trainings
Lexus Master Certified
55 Reviews
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55 Reviews of Joe Pappalardo
February 28, 2025
Another great experience at Lexus of Brookfield. Isaac was fantastic and helped every step of the process. Will be back again for sure! Isaac was fantastic and helped every step of the process. Will be back again for sure! More
by MorrisonM22
Other Employees Tagged: Joe Palmisano, Sam Aly, Isaac Campbell, Nate Rench, Jake Polley
January 24, 2025
My experience with Taylor was excellent! I have been searching for the perfect car for awhile and she provided me with everything I was looking for. Highly highly recommend Taylor! I have been searching for the perfect car for awhile and she provided me with everything I was looking for. Highly highly recommend Taylor! More
by Cstoka
Other Employees Tagged: Christopher Zilvitis, Taylor Anderson
December 01, 2024
We had a fantastic experience at Lexus of Brookfield, where the entire process was seamless and enjoyable. The staff was professional, welcoming, and attentive to our needs. From start to finish, everyth where the entire process was seamless and enjoyable. The staff was professional, welcoming, and attentive to our needs. From start to finish, everything felt well-organized and customer-focused. We highly recommend this dealership for a top-notch car-buying experience. More
by MorrisonM22
Other Employees Tagged: Joe Palmisano, Sam Aly, Isaac Campbell
July 31, 2024
Terrible experience, 30000 mile checkup and they tried to get us for $1500.00 more repairs after the 600.00 they already charged us. The main issue is they stole something our of our vehicle. I first tried get us for $1500.00 more repairs after the 600.00 they already charged us. The main issue is they stole something our of our vehicle. I first tried calling 4 times the next morning, left message with service manger and he did not call back. finally called in afternoon and got a hold of him and he said he would review tapes, anyway he never called back but the person that checked us in did and said nothing they can do but let me review tapes. They never vacuumed like they said they did. Manager never called back. They lost our service work but worst of all we were going to trade the car in on a newer model. Not now. More
by cpav7101
Other Employees Tagged: Rome Corprue
January 30, 2024
Salesman Bob Hill and the Lexus Service Team are Top Notch! When my car battery died, and I couldn’t get to them, they came to me & jump started it so I could get to the Service Center and get the new b Notch! When my car battery died, and I couldn’t get to them, they came to me & jump started it so I could get to the Service Center and get the new battery I desperately needed. Parking in an underground lot wouldn’t have allowed for a Tow Truck, so I’m so very happy they were able to help me. THANKS AGAIN to Bob and his Lexus Team. More
by Bernie H.
Other Employees Tagged: Joe Palmisano, Bob Hill, Michael Voelkel , Verbie Swanigan
December 04, 2023
Had a wonderful experience at Lexus of Brookfield. From the management team including Joe Palmisano Mike Wandrey Will Snider and Kevin Bell to the sales rep Bob Hill, I was provided with the best cust From the management team including Joe Palmisano Mike Wandrey Will Snider and Kevin Bell to the sales rep Bob Hill, I was provided with the best customer service I’ve ever had at an auto dealership. My vehicle was delivered on time and I’ve never seen such perfection out of a detail. Well done Lexus of Brookfield!!! I will recommend all of my family and friends to purchase their vehicles at Lexus of Brookfield. More
by dfink1982
Other Employees Tagged: Joe Palmisano, Will Snider, Bob Hill , Kevin Bell, Michael Wandrey
September 01, 2023
Professionalism through and through. Lexus of Brookfield wants your experience to be the best. Everyone is extremely knowledgeable, which makes decision-making a lot easier. I will alw Lexus of Brookfield wants your experience to be the best. Everyone is extremely knowledgeable, which makes decision-making a lot easier. I will always be a customer! More
by tomheck1127
Other Employees Tagged: Joe Palmisano, Dale Roeglin, Sam Aly, Christopher Zilvitis, Michael Voelkel, Anthony Mayen , Kevin Bell, Alex Bolotin, Verbie Swanigan
August 31, 2023
Most professional and cleanest dealership I have ever dealt with. They treat you like family and I know they have so many long term relationships with their customers. I have referred several friends t dealt with. They treat you like family and I know they have so many long term relationships with their customers. I have referred several friends to Lexus of Brookfield and they are always thankful for the recommendation. Tony was so helpful and Joe, the GM, makes sure that everything is perfect. They make it such a great experience and I will continue to refer all my friends to Lexus of Brookfield - for new and used cars. Thank you Lexus. More
by wrs
Other Employees Tagged: Joe Palmisano, Sam Aly, Geoff Sander, Anthony Mayen , John Schloegl, Verbie Swanigan
March 06, 2023
Fantastic and Friendly dealership! Bob Hill was amazing to work with. Very professional and pointed me in the right direction with budget, suv type and resale values! Will definitel Bob Hill was amazing to work with. Very professional and pointed me in the right direction with budget, suv type and resale values! Will definitely buy another car from him again!! More
by kyle.john
Other Employees Tagged: Joe Palmisano, Bob Hill
March 05, 2023
I bring my Toyota Sienna to the Lexus Service Center and they ALWAYS go above and beyond for me! they ALWAYS go above and beyond for me! More
by katie
Other Employees Tagged: Joe Palmisano, Sam Aly, Geoff Sander, Bob Hill , Kevin Bell, Alex Bolotin, Steve The Greek Haidman, John Schloegl
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