Joe Palmisano

The service was excellent, everyone was super kind and helpful, great pricing, the entire process was quick, I love my new vehicle, and I appreciate everything this dealership did for me. Can’t recommend helpful, great pricing, the entire process was quick, I love my new vehicle, and I appreciate everything this dealership did for me. Can’t recommend them enough. Will definitely be going back to this dealership for vehicles in the future. More

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Josiah, Sam and Joe were fantastic at helping me find the exact vehicle I wanted. They did not try to sell me what they had but worked to find what I wanted. Will definitely be a return guest. exact vehicle I wanted. They did not try to sell me what they had but worked to find what I wanted. Will definitely be a return guest. More

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Ok, so I normally am not a big fan of doing reviews but after visiting Lexus of Brookfield and one of their sales associates Bob Hill, I feel compelled to do a review. My intentions were simply to see the after visiting Lexus of Brookfield and one of their sales associates Bob Hill, I feel compelled to do a review. My intentions were simply to see the dealership and get info on the Lexus's SUV's. Well, upon entering the dealership I was very impressed with someone opening the door for me, once inside welcomed me, asked if I needed a bottle of water and asked how can I help you. I said I simply wanted to explore what Lexus vehicles were about and get educated. They connected me with Bob Hill who was amazing. He also welcomed me, escorted me to his office and we simply chatted and he never asked about me buying a vehicle - shocking!!!!! I started the conversation by saying I am interested in buying an SUV and just exploring all me vehicle options. Well, Bob clearly and simply explained my Lexus options and showed me some SUV's in the show room. I actually was interested in the 2026 RX Lexus 350 Premium. He offered me a test ride and I accepted and was blown away. To make a long story short, I bought the vehicle and absolutely love it. I had a GMC Acadia Denali so was fussy about my next vehicle. All I can tell you is this, if you are in the market for an amazing vehicle, I highly recommend exploring Lexus of Brookfield and for sure working with Bob Hill, he was breathe of fresh air when working with a sales associate when exploring to purchasing a vehicle. I give the dealership and him both a 10!!!!!!!! More

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We recently purchased a car and had a phenomenal experience thanks to our sales representative Bob Hill. He was friendly, knowledgeable, and never made us feel pressured at any point in the process. experience thanks to our sales representative Bob Hill. He was friendly, knowledgeable, and never made us feel pressured at any point in the process. He took the time to answer all our questions, walked us through every detail, and helped us find the perfect vehicle for our needs and budget. The entire process was smooth, efficient, and genuinely enjoyable. It’s rare to find someone who combines professionalism with a personal touch, but Bob truly delivered on both. We highly recommend working with him! You will be in great hands! More

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Joe and Taylor really delivered on my promise of getting my dream car. The time and attention I received was nothing short of astounding. Couldn’t have asked for a better experience getting my IS 500. my dream car. The time and attention I received was nothing short of astounding. Couldn’t have asked for a better experience getting my IS 500. More

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Excellent service top to bottom. Bob Hill was my salesmen and he was the best from all the dealerships I visited. No pressure to purchase and wonderful guidance throughout the entire Bob Hill was my salesmen and he was the best from all the dealerships I visited. No pressure to purchase and wonderful guidance throughout the entire process. Great finance team and the manager was awesome as well. Top to bottom best dealership I have ever visited. More

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This is an exceptional dealership. Taylor Anderson and Joe Palmisano were wonderful to work with. I have dealt with ZJoe for many years and always had a great experience. Now his dau Taylor Anderson and Joe Palmisano were wonderful to work with. I have dealt with ZJoe for many years and always had a great experience. Now his daughter, Taylor, is carrying on the family tradition. It is rare to see the attention to detail and customer service that they show. I never felt that I was working with a car sales person, I felt that I was with friends that were helping me find the right car. More

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Lexus of Brookfield sets the standard for exceptional service! From the moment I walk in, I’m treated like family. Isaac is absolutely the best—knowledgeable, patient, and always going the extra mile to service! From the moment I walk in, I’m treated like family. Isaac is absolutely the best—knowledgeable, patient, and always going the extra mile to make leasing a new car effortless. He answers all my questions and quickly eases any concerns. I am a Lexus customer for life. More

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Everything about our experience with Isaac was A+. From a warm greeting to finding the right vehicle, timely communication and updates, to actually receiving the car. The dealership knows how to make From a warm greeting to finding the right vehicle, timely communication and updates, to actually receiving the car. The dealership knows how to make the customer feel special (my wife) - the flowers were an extra special touch. If you’re looking for Lexus, this is the place to go. More

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Another great experience at Lexus of Brookfield. Isaac was fantastic and helped every step of the process. Will be back again for sure! Isaac was fantastic and helped every step of the process. Will be back again for sure! More

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