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Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 21

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.2
553 Reviews
4.2

553 Reviews

Write a Review

553 Reviews of Joe Kuckuk

June 02, 2023

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Employee Rating

They found a problem with a tire on a standard inspection and suggested that I replace all my tires because of wear. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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Jun 06, 2023

Heiser Toyota responded

Steven, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 02, 2023

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Extremely great service excellent staff, great financing department and sales team and parts department A great team all around More

by troy.barth1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania , Kevin Garski

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Jun 06, 2023

Heiser Toyota responded

Troy, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 31, 2023

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Heiser Toyota takes a consistently professional approach to handling my car service needs. Been going with them for several years. Nice, comfortable waiting area. Greatly appreciate the work they do. More

by Ajm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 31, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2023

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Employee Rating

The man who wrote up my service instructions was very courteous and helpful. The service was performed very quickly. More

by ddmd94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 31, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 23, 2023

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Employee Rating

My car went in for a 6 mo inspection with an inop tail light. It came out with an inop taillight but it was marked "ok" on the inspection. More

by CWALK0973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

May 22, 2023

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Employee Rating

I like about Heiser Toyota because this car dealer cares about my car. I enjoy driving without worrying about engine breaks down… More

by P.MR.XIONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 19, 2023

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Employee Rating

Courtesy was great. Troubleshooting was right. I did get the chance to wash my immediately after service. More

by Yissaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 18, 2023

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Employee Rating

Service was great as usual. In and out in less than two hours for an oil change, tire rotation, and emissions. More

by Adam Schmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Adam, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 17, 2023

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Employee Rating

We received Excellent service and the friendliness from customer service department was outstanding. Great 👍 and thanks More

by AAWH0B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 17, 2023

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Employee Rating

Service without any complications. This was a scheduled regular maintenance visit for Highlander. Nothing was added. More

by GUDM44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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