Joe Kuckuk
Joe Kuckuk at Heiser Toyota

Joe Kuckuk | Page 22

Service Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.3
555 Reviews
4.3

555 Reviews

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555 Reviews of Joe Kuckuk

May 17, 2023

Dealership Rating
Employee Rating

We received Excellent service and the friendliness from customer service department was outstanding. Great 👍 and thanks More

by AAWH0B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 17, 2023

Dealership Rating
Employee Rating

Service without any complications. This was a scheduled regular maintenance visit for Highlander. Nothing was added. More

by GUDM44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 16, 2023

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Employee Rating

Vincent is always amazing to work with! Is is very professional and kind! Always looking to take care of us as clients. Honestly we keep on going back because of Vincent. THABK YOU! More

by KATRACHITO69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 11, 2023

Dealership Rating
Employee Rating

I’ve been a Heiser customer for my last 8 vehicles. I always have my service done at Heiser also. I appreciate being informed throughout the time I’m in the customer lounge. Everyone is very polite More

by DENFERENCE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 17, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your many years of loyalty. We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 09, 2023

Dealership Rating
Employee Rating

The staff was very friendly and professional. The waiting area was well lit with comfortable chairs. Nice clean bathrooms. More

by JESKORAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 11, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 08, 2023

Dealership Rating
Employee Rating

I spoke with 3 different representatives within the service department and they mansplaines why I needed certain things done to my car even though I had already told them no and my reasoning. I will no More

by Morgan.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vincent Lor

May 11, 2023

Heiser Toyota responded

Morgan, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

May 05, 2023

Dealership Rating
Employee Rating

Very professional service technician at the service desk. Car maintenance was completed ahead of schedule. Explained in detail the work completed. Service cost were exactly as quoted. More

by JUDI.COPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 04, 2023

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Employee Rating

Horrible customer service, believe my wife was over charged. Spoke to manager, he was supposed to call me back, nothing still waiting. Very disappointed. More

by AbnerV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by phone at 414-357-2130 or by email at jphillips@heiser.com so we can better understand what happened during your experience.

May 03, 2023

Dealership Rating
Employee Rating

Very friendly and informative. My first time there and it was a great experience. I will be back! More

by J Dogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 01, 2023

Dealership Rating
Employee Rating

Had some work done on my vehicle. Service department was very personable and courteous. Work was done in half the time I expected. I was pleasantly surprised and happy with their work More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

May 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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