

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
31 yrs, 11 mos
Industry Experience
31 yrs, 11 mos
951 Reviews
Write a Review951 Reviews of Joe Hilliard
March 27, 2025
Best experience from the sales and service departments. Total description of the words “Customer Service “. Total description of the words “Customer Service “. More
Other Employees Tagged: Ken Harris
March 26, 2025
Professionalism; friendly; knowledgeable; helpful; put customers needs first. Elizabeth is excellent! I appreciate the friendly and kind persons at the Klaben CDJR Service Center. customers needs first. Elizabeth is excellent! I appreciate the friendly and kind persons at the Klaben CDJR Service Center. More
Other Employees Tagged: Elizabeth Curry, Shalon Withrow
March 23, 2025
I have worked with my advisor Joe for over 10 years and I trust him and appreciate his communication. This is the only place I have taken my car for service since purchasing from a great salesperson Don Jsbo trust him and appreciate his communication. This is the only place I have taken my car for service since purchasing from a great salesperson Don Jsbobs who I have bought my last three cars. More
Other Employees Tagged: Don Jacobs
March 20, 2025
I bought a Jeep Grand Cherokee off of Chris a year ago and recently brought it in for it's first service. Chris was great to work with during the purchase, as well as the manager, Tim Beane. Chris also he and recently brought it in for it's first service. Chris was great to work with during the purchase, as well as the manager, Tim Beane. Chris also helped me schedule the service. I worked with Joe Hilliard in the service department who was very honest and helpful! He was able to get me back on the road the same day! More
Other Employees Tagged: Brian Franklin, Timothy Beane, Christopher Hamilton
March 15, 2025
Liz was excellent. Very caring and understanding of the issue. Jeep on the other hand is clueless. Very caring and understanding of the issue. Jeep on the other hand is clueless. More
Other Employees Tagged: Elizabeth Curry
March 14, 2025
My new Jeep had an electrical problem with the air bag. The part from Jeep took a while to be delivered to Klaben. Klaben promptly installed it when it came in and called me right away when it was ready fo The part from Jeep took a while to be delivered to Klaben. Klaben promptly installed it when it came in and called me right away when it was ready for pickup. Nice job Klaben. Joe Hilliard was wonderful. He called me every day and let me know the status of my vehicle when we were waiting for a part to be delivered. Very nice guy to work with. More