Joe Grubb

Salesman, Lorenzo Bodie was exceptional. However, the detailing department leaves a lot to be desired. They had the car from 5 PM Monday until 11:30 AM on Tuesday when we were supposed to However, the detailing department leaves a lot to be desired. They had the car from 5 PM Monday until 11:30 AM on Tuesday when we were supposed to pick it up and they did none of the work. Lorenzo had to ask for them to take it back and wash and vacuum it. We wasted an hour waiting for them to do their work. Then when I got home I had to lift the floor mats and vacuum under them. Apparently they don't know you are supposed to do that. Will have to bring it back next week for them to do some other work that they missed. More

by barbara.tallman Verified Customer Verified Customer

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Terri Astrogona was absolutely amazing to work with. I can’t say enough about her honest approach with every aspect of this transaction. She had a high level of knowledge regarding the vehicle and answe I can’t say enough about her honest approach with every aspect of this transaction. She had a high level of knowledge regarding the vehicle and answered all my questions is a timely manner. Quick shout out to Joseph Grubb as well for his professionalism and guidance. More

by dandebdeci Verified Customer Verified Customer

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Very impressed how I was treated, shown around the dealership. Wasn't rushed into buying a vehicle right away. dealership. Wasn't rushed into buying a vehicle right away. More

by marhr361 Verified Customer Verified Customer

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Chuck Watson was my salesman and he was very helpful and informative. This is my second Lincoln I have purchased at this dealership. Very satisfied !!!! informative. This is my second Lincoln I have purchased at this dealership. Very satisfied !!!! More

by jeinclt Verified Customer Verified Customer

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Excellent Dealer a pleasure to do business with. Brandon Hall gave us outstanding service. His knowledge and attention to details were second to none. Brandon Hall gave us outstanding service. His knowledge and attention to details were second to none. More

by bobschroyer Verified Customer Verified Customer

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Smooth transaction … easy communication and good service . Would recommend. Mike work with me and met my needs . Would recommend. Mike work with me and met my needs More

by normancordero Verified Customer Verified Customer

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Manny was patient and kept us updated through the process. Would highly recommend using him for your next vehicle purchase! process. Would highly recommend using him for your next vehicle purchase! More

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The staff were great. They tailored to my needs and the process what’s easy. Very friendly and respectful They tailored to my needs and the process what’s easy. Very friendly and respectful More

by shantrellfisher0807 Verified Customer Verified Customer

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I recently purchase a 2024 Lincoln Navigator, Black Label, from Victoria W and Mike D at Jarrett Gordon Ford Lincoln in Winter Haven, Florida.  I must say the overall experience was extremely professio Label, from Victoria W and Mike D at Jarrett Gordon Ford Lincoln in Winter Haven, Florida.  I must say the overall experience was extremely professional and transparent and but most importantly surprisingly pleasant.  When a consumer spends this amount of money on a vehicle, they expect to be treated with dignity and respect from start to finish.  That is exactly what I observed from Mike D and Victoria W.  They exceeded my expectations in every way and even prepared a special presentation in recognition of my military service.  They presented me with beautiful patriotic mementos that I will cherish until my final days, their kind words were much appreciated.  Additionally, the price I was quote for the vehicle was exactly what I paid, with no deception or manipulation of numbers.  In fact, I completed the entire purchasing transaction online with the assistance of their Finance Manager, Joe G.  Prior to my arrival to take delivery of the vehicle, as requested, Joe had hardcopy documents ready, demonstrating his professionalism and commitment to a smooth transaction.  Mike D, Victoria W, Joe G and Bryson that drove my vehicle off the showroom floor were always polite and respectful.  They ensured my short time at this classy dealership to be a memorable experience.  Obviously, the leadership at Jarrett Gordon Lincoln has done a masterful job hiring and training staff, making it the best place to shop for your next Ford or Lincoln.  The leadership and staff should be lauded for their contributions to superb customer service. More

by flybjo Verified Customer Verified Customer

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Great customer service. Met all of our expectations. Kelwing and Joe both went above and beyond in assisting us with our purchase and registration of our new vehicle. Met all of our expectations. Kelwing and Joe both went above and beyond in assisting us with our purchase and registration of our new vehicle. More

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