Joe Grazer

I received a fair price on the 4 Series that I ordered. However, our salesperson, Mason, was/is very difficult to reach. The email/phone number on the card we picked up were incorrect. We found out his cor However, our salesperson, Mason, was/is very difficult to reach. The email/phone number on the card we picked up were incorrect. We found out his correct email only by emailing his supervisor. I did email him this Tuesday, 2 weeks after I ordered the car, to see if he had obtained the VIN number. I haven’t heard back. Perhaps it’s too soon but that would be nice to know. All of this disorganization could be because the dealership was recently purchased. More

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We recently had the pleasure of working with Joe Grazer and Mason at BMW of Allentown, and we wanted to share our exceptional experience with you. Joe Grazer is truly unmatched in his approach to custom and Mason at BMW of Allentown, and we wanted to share our exceptional experience with you. Joe Grazer is truly unmatched in his approach to customer service. No matter how busy Joe is, he remains responsive, kind, fair, and genuinely dedicated to doing what is right for the customer. It’s worth noting that Joe even takes messages after hours, which shows his unwavering commitment to ensuring customer satisfaction. Our relationship with Joe has been the reason why we, our family, and our friends continue to purchase cars from BMW of Allentown. Trust is paramount when it comes to making such an important decision, and Joe is by far the most trustworthy professional we’ve encountered. Additionally, we had the pleasure of working with Mason, who is an outstanding representative of BMW of Allentown. From the moment we walked in, he was there to greet us, and he immediately went above and beyond to meet our needs. His pleasant demeanor, knowledge, and overall professionalism made him the best salesperson we have dealt with at BMW of Allentown. Thanks to Mason, we feel confident in our decision and know that we will be back! Thank you, Joe and Mason, for making our experience so enjoyable. We look forward to working with you again in the future! More

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We had the pleasure of working with Eddie during our recent trip to BMW of Allentown, and I couldn’t be more impressed. From the moment we arrived Eddie was incredibly polite and professional, creating recent trip to BMW of Allentown, and I couldn’t be more impressed. From the moment we arrived Eddie was incredibly polite and professional, creating a welcoming and stress-free environment. He was not only knowledgeable about the cars but also flexible with our needs and schedule, making sure everything fit to our timeline. It was clear he genuinely cared and went behind to ensure we had all the information we needed. If you’re looking for an outstanding experience, I highly recommend Eddie! More

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Have been a customer for many years. We have always been pleased with our sales and service interactions. This visit, we purchased a 2025 X3. Dillon and the rest of the sales team made t We have always been pleased with our sales and service interactions. This visit, we purchased a 2025 X3. Dillon and the rest of the sales team made the process an enjoyable experience. More

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Mason made the overall experience amazing from tracking the car to receiving it. Thanks for the awesome experience and M3! the car to receiving it. Thanks for the awesome experience and M3! More

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Amazing experience overall. Fantastic personal customer service by Dave Simoes. Made me feel special like one of the family. Fantastic personal customer service by Dave Simoes. Made me feel special like one of the family. More

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Mason was great to work with, we were his first repeat customer. Smooth process from start to finish. customer. Smooth process from start to finish. More

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Eddy, Dave, and Joe Grazer made sure that I had a good experience. Very happy with the car! Thanks guys! experience. Very happy with the car! Thanks guys! More

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I dealt with the salesman, sales manager and used car manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought i manager. All very professional and knowledgeable, I would definitely take the 2 hour 1 way drive to purchase another vehicle. The vehicle I bought is beautiful and very well taken care of, I don't think they would have anything else on there lot. Nice job, keep it up. More

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I have been purchasing cars from this dealer for over 20 years! They are excellent! years! They are excellent! More

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