Dealer Reviews
Cars for Sale
Dealer Log In
Joe French
1,090 Reviews
I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 6 mos
Industry Experience
30 yrs, 6 mos
Specialties & Trainings
Master Certified Service Advisor
1,090 Reviews
Write a Review
1090 Reviews of Joe French
January 14, 2017
Always Great Service It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust It is like walking into a place and seeing old friends. Mona always takes great care of our car and if she is not available Joe steps in and we trust both of them so much. More
by Beckie
Verified CustomerOther Employees Tagged: Mona Crooks
January 07, 2017
The Third Time's the Charm Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towar Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towards putting you in the driver's seat of your dream Ford! More
by BALANCY62575
Other Employees Tagged: Richard Klaben, Christine Klaben , Mike Cooney, Dave Mott, Tim Czubaj
December 29, 2016
Adequate This is my second visit and for the second time the car wash was NOT working! This is supposed to be a provided service when I take my car in. This is my second visit and for the second time the car wash was NOT working! This is supposed to be a provided service when I take my car in. More
by CSTAHL3578
December 19, 2016
Best service of all time like always What can I say Joe is the best he knows knows what he is doing. Always giving updates and keeping me up to par on my vehicle. I'm a service manager my What can I say Joe is the best he knows knows what he is doing. Always giving updates and keeping me up to par on my vehicle. I'm a service manager myself and he always impress me with each visit. Klaben needs to give this man a raise. But he is the best and I don't expect anything less thats why I got to Klaben in the first place. More
by TNT051013
December 14, 2016
Great job Another great service visit with Klaben Ford dealership. As always service and customer service was above expectations. Keep up the good work and I wi Another great service visit with Klaben Ford dealership. As always service and customer service was above expectations. Keep up the good work and I will keep bringing my car back to you and your team More
by ANDREAMBIGGER6
December 06, 2016
Complete Detail in and out Klaben did a wonderful job on the detail, looks almost like brand new. They also provided me with a loaner and paid for the gas, up and beyound my exp Klaben did a wonderful job on the detail, looks almost like brand new. They also provided me with a loaner and paid for the gas, up and beyound my expectation. More
by jdee1974
December 06, 2016
First 5000 mile servicing and recall repair This was my first time to take my 2017 Ford Escape in for servicing, but it is my second Ford Escape. I love this car and the folks at Klaben Service This was my first time to take my 2017 Ford Escape in for servicing, but it is my second Ford Escape. I love this car and the folks at Klaben Service center keep it in top running condition for me. Joe French is who I usually see. He is friendly, efficient, thorough and very professional. My car was done on time and shiny clean. I got the Works Package as well as having a recall problem fixed. The service area is colorful with wall murals of the Kent area and it is always clean and neat. It gives me confidence that they will do the same with my car. More
by PATGYNN
December 05, 2016
Service visit Outstanding customer service. I have always been provided with an outstanding level of service on each and every visit. Customer Service Advisor, J Outstanding customer service. I have always been provided with an outstanding level of service on each and every visit. Customer Service Advisor, Joe French, provided an outstanding level of service to me. More
by ACS7
November 28, 2016
Finally, a Service Department that does what it says it will I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my I want to give a big Thank You to the Service Department for their professionalism, curtesy, and excellent service they provided to me. I have had my car to 5 different Ford Service Departments and this is the only one who delivered what they said they were going to do. I am impressed and will recommend them to my friends. More
by EVIE101055
