Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 5

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,054 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 2 mos

Industry Experience

30 yrs, 2 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,054 Reviews

Write a Review

1054 Reviews of Joe French

January 20, 2026

Dealership Rating
Employee Rating

I have been having my service done at Klaben for over 30 years and they still fulfill my expectations. More

by Fordie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2026

Dealership Rating
Employee Rating

Dealership was very accomidating to my needs. Comunication was top notch. Thank you klaben staff. More

by tdapper1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Klaben Ford Lincoln responded

Thank you for taking the time to share your feedback and the positive remarks for our team. We ask for our customers insight because it means a great deal to us. Although a 4 star rating means we did well, it also says we could have done some things better. In other case the rating was left in error. We share all of this with our entire team and utilize it for counselling, coaching, celebrating, and in some cases process evaluation. All of this helps us as we continuously work towards improving our guests’ experiences and delivering the level of service they deserve. Might I have a few more minutes of your time to gain additional insight? Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 - sbradford@klaben.com

January 17, 2026

Dealership Rating
Employee Rating

Joe did nice job telling me what was being done keep me updated great job by joe More

by Ronfranco59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 16, 2026

Dealership Rating
Employee Rating

Fast honest service. Scheduled on line got my preference service guy, Joe. Everything was above and beyond expectations. More

by DJKool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
Employee Rating

Joe French and the team did a great job and were a pleasure to work with as usual. More

by Christopher.charpentier
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

January 14, 2026

Dealership Rating
Employee Rating

Have had my car serviced by Klaben for a number of years, and have mostly been satisfied. More

by doolcent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

Had my car towed in for a diagnostics. I was sent a video of a thorough inspection. Unfortunately, I determined the cost to repair a 13 year old vehicle was more than I was willing to pay. More

by graymama1218
Service Communication
Recommend Dealer
Yes

January 05, 2026

Dealership Rating
Employee Rating

I had an appointment for an oil change. I was informed that my truck had an oil leak, coming from the valve covers. Joe French made arrangements for me to get a rental vehicle since my tr More

by MOONER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 01, 2026

Dealership Rating
Employee Rating

Courtesy and service is always there with a big smile. My service girl Kim will go out of her way to please everyone of her customers. More

by JBDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram , John Churpek

...
5
...

Dealership Inventory (288 Vehicles)

new 2026 Ford Ranger car, priced at $50,665
2026 Ford Ranger
new
Avalanche exterior
Automatic
Four-wheel Drive
used 2016 Ford Escape car, priced at $11,888
2016 Ford Escape
used
Shadow Black exterior
Automatic
Front-wheel Drive
new 2026 Ford Escape car, priced at $36,435
2026 Ford Escape
new
Space Silver exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $59,955
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $38,465
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $40,515
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive