Joe French

Always treated great never thought I’d buy a Ford but very happy with my Fusion if I’m in the market for a new car will be headed to Klaban again but meanwhile car in great shape thanks very happy with my Fusion if I’m in the market for a new car will be headed to Klaban again but meanwhile car in great shape thanks More

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overall great experience with having a recall looked at on my Lincoln Nautilus. Communication was fantastic with actual phone calls to keep me updated on my service on my Lincoln Nautilus. Communication was fantastic with actual phone calls to keep me updated on my service More

by KEITH.YEARY Verified Customer Verified Customer

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I never have to wait when I get there, they are professional and quick when I arrive professional and quick when I arrive More

by TOGETHERINAKRON Verified Customer Verified Customer

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Joe French has always helped. Always does what he says. And follows through. And always in time frame as stated. Always does what he says. And follows through. And always in time frame as stated. More

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Thanks Joe French and Kim Wolfran. You guys always treat me right and get the job done on time. Klaben service is the best.! You guys always treat me right and get the job done on time. Klaben service is the best.! More

by ppaspal Verified Customer Verified Customer

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Joe French has been my service contact since I purchased my first vehicle from Klaben. Whatever my concerns are Joe has always solved my problems. He his a very professional, caring and patient person. When my first vehicle from Klaben. Whatever my concerns are Joe has always solved my problems. He his a very professional, caring and patient person. When I have worked others in the service department, while I waited for Joe, the have also been very professional. However, I am glad Joe is our service contact. More

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Joe went over & beyond the call of duty. He provided magnificent service. He was meticulous with even the minor details. Service on my truck was completed early & without delay. His eval He provided magnificent service. He was meticulous with even the minor details. Service on my truck was completed early & without delay. His evaluation was extrodinary to say the least, as he didn't miss a single detail. If this was a military review, I would be recommending Joe for a promotion. It's time to take his expertise to the next level Klaben has in-store. Thank you team! More

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Prompt, timely service check in of lights, horn, wipers & fluids. Received text & video when service was done, with thorough explanation & video of all inspections. fluids. Received text & video when service was done, with thorough explanation & video of all inspections. More

by deborah17 Verified Customer Verified Customer

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Was scheduled to see Joe French and because he was busy when I arrived I was greeted by another service rep until Joe was available. Very efficient. Thanks. when I arrived I was greeted by another service rep until Joe was available. Very efficient. Thanks. More

by bluemoon2462 Verified Customer Verified Customer

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You could not ask for a more personal, knowledgeable and customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything customer service centered individual! Kim is top gear when it comes to how she deals with customers on the fly and follows up to make sure everything was handled to my satisfaction! She needs to be trainings the next generation of service advisors! More

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