Joe Foster

Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More

by Rufflemj Verified Customer Verified Customer

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I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More

by SMAJOR127 Verified Customer Verified Customer

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Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision Hyundai at all. Sales or services. More

by kkenh300 Verified Customer Verified Customer

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Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More

by CLIEBER1208 Verified Customer Verified Customer

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Very helpful and polite offered me coffee while I waited and explained my bill and asked if I had any questions and explained my bill and asked if I had any questions More

by FROG29490 Verified Customer Verified Customer

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Very fast reliable great customer service took care of all my needs. Great at following up. all my needs. Great at following up. More

by Junenjess Verified Customer Verified Customer

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They seem to solve my sport sonata problems! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! !! No problems every time, I had an issue with a 2018 sport sonata! Very Pleased!!! More

by LSTROMAN720 Verified Customer Verified Customer

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Brandon in service has excellent customer relation skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who e skills, however I would never v8sit this dealer, if the shlep of a human being is Frontline representative, meaning n9t brend9n, but the woman who evaluated my concern. She is just a terrible person. Ma6be the bosses wife or family member, but she needs to go More

by Rbanas31 Verified Customer Verified Customer

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I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More

by christinacarducci Verified Customer Verified Customer

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NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More

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