Joe Cuellar

The service was great as it always has been but the new policy regarding free oil changes was terribly implemented and perhaps breaking contract. I'd have to dig mine out but I was guaranteed free oil chan policy regarding free oil changes was terribly implemented and perhaps breaking contract. I'd have to dig mine out but I was guaranteed free oil changes for life at (I'm pretty sure) any Southern dealer. Apparently this is no longer the case. I brought it up to the GM but after letting him know I get my maintenance done somewhere else I was told he didn't need my business at his particular dealership since I'd bought my truck at a different location. No big deal, I'm happy to bring my business elsewhere. More

by lgk287 Verified Customer Verified Customer

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They were very accommodating and very nice and helpful I will be coming here from now on thank you will be coming here from now on thank you More

by Parris Verified Customer Verified Customer

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Cost twice as much as estimate. no response from Cuellar. Tried 4 times. Not professional. Just want explanation about invoice. Two emails and two voicemails... no response. Service no response from Cuellar. Tried 4 times. Not professional. Just want explanation about invoice. Two emails and two voicemails... no response. Service was on 11th. Brian Thompson excellent, work done. Just discrepancies in cost. More

by WJDECOUX Verified Customer Verified Customer

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Outstanding customer service, patients and understanding. Thank you all very much for sqeexing me in without an appointment at the end of the day,and for the discounts I didn't expect as well. I really nre Thank you all very much for sqeexing me in without an appointment at the end of the day,and for the discounts I didn't expect as well. I really nreded that as well. Highly recommended!!! V K. More

by ILOVEMYMYBOSTON Verified Customer Verified Customer

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Super great service! Everyone is always friendly and super helpful. My Jeep is always in pristine condition thanks to them! Everyone is always friendly and super helpful. My Jeep is always in pristine condition thanks to them! More

by HILARY.ZORRILA Verified Customer Verified Customer

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Great, prompt service with a very knowledgeable staff. I would highly recommend anybody to go there. I would highly recommend anybody to go there. More

by DRRON70 Verified Customer Verified Customer

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Quick and on time service with the service member being professional, being able to schedule service is a great way to do business professional, being able to schedule service is a great way to do business More

by BRIANHOBBS9 Verified Customer Verified Customer

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Great service and made sure my truck was taking care of. I will return my vehicle back if I need to I will return my vehicle back if I need to More

by gnicee47 Verified Customer Verified Customer

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Service writer is excellent to work with, his name is Bill Repine, always gets me in for service or maintenance, keeps me updated and a pleasure to work with. Joe Cuellar is also awesome to deal with Bill Repine, always gets me in for service or maintenance, keeps me updated and a pleasure to work with. Joe Cuellar is also awesome to deal with More

by LALLEN32 Verified Customer Verified Customer

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My home base for jeep. I now sched all of my service here. Thumbs up I now sched all of my service here. Thumbs up More

by mtamoria1 Verified Customer Verified Customer

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