Joe Berube | Page 7

Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no pressure on my end. It was a pleasure dealing with Joe and Fernando. More

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. Each time I am there, it’s always a good experience. More

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Very nice Dealership. We always feel welcome. Just love the atmosphere and the cafe/ food. We always feel welcome. Just love the atmosphere and the cafe/ food. More

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. Always a quick turn around. Always in contact with updates regarding the work. More

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Wow! Awesome, incredible and fantastic! I can't say enough about this dealership. My car went is with an awful sound coming from the front of my car and a Awesome, incredible and fantastic! I can't say enough about this dealership. My car went is with an awful sound coming from the front of my car and a horrible grinding noise. Since I was local they have a new service where they come and pick up the car and drop it off when completed. This was so helpful and is another great service they provide. From the time my car was put in for service to the time it was dropped off I received messages and phone calls to inform me of the progress and repairs needed. What impressed me the most was the professional diagnosis of the repairs needed and gave me all the options to make an educated decision of what works for my safety, budget and timeline. No scare tactics, no pressure and didn't talk down to me. Just gave it to me straight. When I explained that I needed to be doing a lot of long distance trips they let me know what would be best for my situation. I agreed, they let me know the time frame and when my car would be completed. The communication was the best I have ever received in all my years of owning a car, truck or hotrod. When my car was delivered they were so nice, made sure I received my paperwork and let me know if I needed anything or had any questions to call them. I was so excited that I got in my car right away and it drove like a dream! Just like the first day I got it. Well done Columbia Ford Kia... well done. Thank you again for a job well done. More

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What a great experience! We live locally and they came picked up the the truck and dropped it off when the work was completed. The communication was fantastic! We knew when t We live locally and they came picked up the the truck and dropped it off when the work was completed. The communication was fantastic! We knew when they were coming to pick it up, when it got to the shop, when the work was done and when the truck was on it's way home. What a great service! The entire team was knowledgeable, professional and very personable. We trust them and bring all our vehicles there for maintenance and repairs. More

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Welcomed me as soon as I arrived, very helpful and quick service! Clean waiting area and very welcoming everyone who passed by that worked there seemed very nice. service! Clean waiting area and very welcoming everyone who passed by that worked there seemed very nice. More

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One of the best dealership I’ve ever visited I come from Meriden to Columbia to have both my vehicles serviced. Meriden to Columbia to have both my vehicles serviced. More

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Attention to details. This dealership does not miss a single beat. Keep up with the great work and thank you, guys!! This dealership does not miss a single beat. Keep up with the great work and thank you, guys!! More

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I had a great experience with the oil change service at the dealership. The staff was professional, friendly, and efficient. They explained everything clearly, and completed the service in a timely manner. the dealership. The staff was professional, friendly, and efficient. They explained everything clearly, and completed the service in a timely manner. More

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