Joe Berube | Page 11

Quick and efficient! In and out same day. Always happy with repairs and cost is reasonable. In and out same day. Always happy with repairs and cost is reasonable. More

Report | Print

The service was very good. They also explain what I needed and the cost. I very pleased the cost was under what they quoted. They also explain what I needed and the cost. I very pleased the cost was under what they quoted. More

Report | Print

Perfect experience! The staff was punctual with my appointment time, extremely pleasant to talk to, courteous, and the work was completed quicker than i had anticipated The staff was punctual with my appointment time, extremely pleasant to talk to, courteous, and the work was completed quicker than i had anticipated! Perfect all around. More

Report | Print

Friendly and knowledgeable service team. Comfortable waiting area and service performed in the time stated. Comfortable waiting area and service performed in the time stated. More

Report | Print

Everything was perfect. I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! I have never been to such a friendly, well organized dealership like Columbia Ford. Keep up the great work!!! More

Report | Print

Columbia Ford is a great dealership for auto repairs they worked my 1996 Ford Mustang, treating a classic car with the upmost respect and ensuring it was roadworthy for another summer worked my 1996 Ford Mustang, treating a classic car with the upmost respect and ensuring it was roadworthy for another summer More

Report | Print

They always are so accommodating to my schedule and will always find a time that works well for me. Once I do arrive it’s always amazing customer service and quick service always find a time that works well for me. Once I do arrive it’s always amazing customer service and quick service More

Report | Print

So, it's been about seven years since Columbia Ford KIA replaced my daughter's Ford F150 engine. Then in 2017 I purchased a KIA Forte and they began servicing a new vehicle. My daughter finally gave up the replaced my daughter's Ford F150 engine. Then in 2017 I purchased a KIA Forte and they began servicing a new vehicle. My daughter finally gave up the aging truck last year; the engine was still strong but other systems were failing. My KIA is running great and has not been serviced by anyone other than Columbia Ford KIA. I rely on them and trust them--from experience. More

Report | Print

I brought my F350 to them with a extra warranty I purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said i purchased from another dealership and the service department was rude disrespectful and ignorant. It started with my wipers not working . They said in a few days they would call me and make a appointment. 1 month later I called them. I brought it in and I didn't want to deal with the first guy I delt with so I asked for another. I have never been treated with such disrespect. They never contacted my insurance but they told me it was turned down and I needed to pay them. I wasn't going to fall for there scam. I have a on board camera. The head service guy told me they were out $600.00 and they weren't going to work on my truck and to find another dealer. I called my insurance company because I bought a premium policy and guess what they said . They never received a call or request for payment from them. They service person who was working on my visit not the mechanic was a new member and never did his job. So I looked at my camera footage and they drove my truck and punched my dash and never replaced the wiper problem.the video showed they worked on my truck or should a say drove the truck for 40 minutes. How could that cost them $600.00 . I tried calling Greg Gatesand Denny Gates multiple times and never received a call back. I have a very large family and friends and I called everyone of them to never use a Gates family dealership again. I'm a contractor and I own 7 ford's and my kids have 3 ford's and 2 Nissan and 1 kia. I have spent over a hundred grand in parts and service there for over 15 yrs. I had just spent 5 grand just on one truck for turbo,y pipes , injectors, 2 batteries, 4 tires,4 shocks,high pressure oil pump and pressure sensor and a few other parts. I can't believe a dealer ship so low and not just that someone deleted my account that had all my purchases of parts and service. So be carefull I'm not saying it will happen to you but I thought it would never happen to me. More

Report | Print

Always providing excellent service courtsey accomudating and a pleasure to work with. Thank you for for getting me in and out on time and a pleasure to work with. Thank you for for getting me in and out on time More

Report | Print