Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram

Jody Cruce | Page 5

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.5
349 Reviews
4.5

349 Reviews

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349 Reviews of Jody Cruce

December 01, 2024

Dealership Rating
Employee Rating

Kimberly in service is the only one who seems to care about helping me with my car. I could not me more upset about buying this Wagoneer from Palmer Dodge. I have had nothing but issues with the car ev More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Keller, Ryan Hooper , Again, Kimberly was the only one that seems to care about getting my car fixed.

Dec 03, 2024

Palmer Dodge Chrysler Jeep Ram responded

Josh, we’re truly sorry to hear about your experience with your Wagoneer. It’s disappointing to know you’ve faced ongoing issues. We appreciate your feedback and will work to improve our service. Thank you for highlighting Kimberly’s efforts; we’ll ensure your concerns are addressed. Sincerely, David Keller, Service Manager, service@palmerdcj.com

November 17, 2024

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They collect sale tax and registration but they will not pay to DMV, you have to pay again. Leave message many times but no one call back and all just kept lying including girl who answer the phone. I am n More

by Ariccari
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Lee Brown, Dustin Perry

Nov 19, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're disappointed to hear that you felt this way about your visit. We'd like to take the time to address your concerns directly so that we can help. Please reach out to us when you can. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

November 10, 2024

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I had a great experience at this dealership everyone was so nice great and fast customer service More

by james2010.ae
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Dustin Perry, Chad Thomas

Nov 12, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you, James! Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your visit. Thank you for your kind words and for choosing our dealership!

November 02, 2024

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I can't be more satisfied with the staff and management at Palmer DCJR. Everyone there is curious, professional and extremely knowledgeable. Thank you so much for all your help ! More

by cpalmer3610
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Recommend Dealer
Yes
Nov 04, 2024

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Your kind words about our staff and management mean a lot to us. We’re here to help anytime you need assistance!

October 11, 2024

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I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless More

by robertsparadigm
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear that our team made your experience seamless and stress-free. Your recognition of their hard work and dedication means a lot to us. We appreciate your recommendation and look forward to serving you again!

October 10, 2024

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Gave me the hometown feel and comfort and they treated my car with the upmost respect. More

by LISARILEYS
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Rich

Oct 15, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.

August 25, 2024

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The dealership was very clean and inviting. The sales team especially Casey Cruce was wonderful to work with. Also Nick Barron was a great manager and he worked a wonderful deal for us. More

by BBUDDIN84
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Nick Barron, Casey Cruce

Aug 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with Casey and Nick. We pride ourselves on our welcoming environment and dedicated team. Looking forward to serving you again in the future!

August 22, 2024

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Lee - awesome sales person great support - easy to work with and very responsive. Will recommend to others More

by bryan.triche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Keller , Lee Brown, Dustin Perry

Aug 26, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Bryan! We're thrilled to hear that Lee provided you with such excellent support. Your recommendation means a lot to us, and we look forward to serving you again soon!

Aug 28, 2024

bryan.triche responded

Great buying experience- Lee is fantastic and entire staff

August 17, 2024

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Ryan in parts is always awesome to deal with. Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends More

by C.R.
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Dustin Perry

Aug 20, 2024

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words! We're thrilled to hear about your positive experiences with Ryan and Kimberly. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Thank you for choosing Palmer!

August 10, 2024

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Amazing service at Palmer Dodge. David and Ryan were amazing. Thanks again! We will be back soon. More

by ROBBANKER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper

Aug 12, 2024

Palmer Dodge Chrysler Jeep Ram responded

Hi Rob, thank you for the amazing review! We're thrilled to hear that David and Ryan provided you with exceptional service at Palmer Dodge. We look forward to welcoming you back soon. Let us know if there's anything else we can assist you with in the future!

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