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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 52

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

October 07, 2022

Dealership Rating
Employee Rating

Very quick getting a appointment and very knowledgeable on what was wrong with vehicle and fixed the problem More

by EDIE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami, Michael King

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Oct 08, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

October 04, 2022

Dealership Rating
Employee Rating

Very disappointed with the service department. After completing service on my vehicle, a part was not replaced properly and resulted in damage to the part. They reluctantly agreed to replace the p More

by ecverrier
Recommend Dealer
No

Other Employees Tagged: Jim Islami, Michael King

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Oct 06, 2022

Colonial Nissan of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jim Islami, Service Manager jimi@nissanofmedford.com

September 29, 2022

Dealership Rating
Employee Rating

The best Lara needs a raise. I was leary about a dealer but they changed my mind for sure! More

by vickikuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

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Oct 02, 2022

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 29, 2022

Dealership Rating
Employee Rating

Excellent dealership there technician’s are reliable when it comes to getting your vehicle running great More

by BBOLESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Andy Bellizia , Jim Islami, Michael King, Shawn Minigan

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Oct 02, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 27, 2022

Dealership Rating
Employee Rating

Great folks at the Service desk! Nice to see the same happy faces early in the morning! More

by DANITA.BROOKS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami, Michael King, Laura

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Sep 28, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

September 22, 2022

Dealership Rating
Employee Rating

Knowledgeable and courteous staff who are always willing to help. Good job guys. Thank you. More

by staywyzefoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Report | Print
Sep 23, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. We look forward to having you as a valued customer for many years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 20, 2022

Dealership Rating
Employee Rating

Great people and do what it takes to make our lives smoother!! On my last visit they went above and beyond! More

by rojopo60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Report | Print
Sep 20, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

September 19, 2022

Dealership Rating
Employee Rating

Service was quick and excellent. Overall a great experience, probably one of the better Nissan dealerships I've been to. More

by chutchens91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 20, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

September 16, 2022

Dealership Rating
Employee Rating

Best dealership! very good staff and Michael K is awesome always polite and ready to help. More

by RUJENTUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Report | Print
Sep 17, 2022

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

September 13, 2022

Dealership Rating
Employee Rating

great place service department is always great courtesy service advisor took in my car told me how long it would be great advisor told me her name Laura Notartomaso she give her card got the car fixed ask More

by GEORGIOUSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King, Laura notatartomaso

Report | Print
Sep 13, 2022

Colonial Nissan of Medford responded

We are very happy to hear that Laura provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

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