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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 51

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

November 29, 2022

Dealership Rating
Employee Rating

The service at Colonial Nissan is friendly and efficient. I feel like they don't try to sell you unnecessary services. More

by elaine.laughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2022

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

November 24, 2022

Dealership Rating
Employee Rating

Staff is very knowledgeable and I’m very happy with the service I received. They also worked with me to accommodate a special request I made on a short return visit, and I’m very thankful! Thanks again! More

by DONNAMARTINPETERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami

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Nov 27, 2022

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

November 18, 2022

Dealership Rating
Employee Rating

Professional and courteous. Great dealership and customer service. Jim I. is the best !!!! Very nice and helpful. More

by TDICEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

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Nov 21, 2022

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jim and our team appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

November 16, 2022

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Employee Rating

Great job as always. The team is friendly and knowledgeable, providing a detailed explanation of what they found during the multi-points inspections and advising me based More

by CRAIGSAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Islami

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Nov 16, 2022

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Islami, Service Manager jimi@nissanofmedford.com

November 10, 2022

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Employee Rating

Very kind, I feel safe leaving my vehicle with them knowing my car is in good hands! More

by OBRIENCHRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2022

Colonial Nissan of Medford responded

Christina, Thank you so much for your excellent review! We are so glad that Joanne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

November 01, 2022

Dealership Rating
Employee Rating

Joanne was very curteous and knowledgeable. The waiting area was clean. The wait time for sevice was very close to what was initially quoted. The service was just what I expected and I appre More

by pmb12629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 02, 2022

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jim Islami, Service Manager jimi@nissanofmedford.com

October 31, 2022

Dealership Rating
Employee Rating

Always takes care of the problem without having to come back for fixes. Joanne in customer service is fantastic. Could not ask for more from any dealership or private repair shop. More

by dijimbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 31, 2022

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Joanne had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

October 26, 2022

Dealership Rating
Employee Rating

A very friendly and professional team ! ! I went to do an oil change and went out buying a car !! More

by rbg313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King, Herbin Barrientos, Gerson

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Oct 26, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

Oct 27, 2022

rbg313 responded

Thanks for your help !!

October 20, 2022

Dealership Rating
Employee Rating

Staff explains things. Tell me got some time or if some requires urgent attention. Gives me idea what needs to be done next. More

by TLANNARATONE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Oct 23, 2022

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

October 08, 2022

Dealership Rating
Employee Rating

Always receive excellent service whenever I bring my car in. Joanne explained everything very clearly. More

by mcnevinsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

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Oct 08, 2022

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

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