Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 44

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

June 10, 2023

Dealership Rating
Employee Rating

My service experience has always been great for the last 12 years. Always great service. More

by SANDYMB38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2023

Colonial Nissan of Medford responded

Thanks, Sandy, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 09, 2023

Dealership Rating
Employee Rating

You can tell when trying to work with them all they want is your money. Not helpful at all. More

by jazmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 10, 2023

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

June 08, 2023

Dealership Rating
Employee Rating

Service was excellent People very friendly & listen when asked a question and find out the answer to your questions More

by RNCROTTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 08, 2023

Dealership Rating
Employee Rating

I never have had a problem with the service department. I think they do good work when I bring my cars in for service. More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 08, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 07, 2023

Dealership Rating
Employee Rating

Everything went extremely smoothly and I was able to get all my work done within a day More

by joehurton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review, Joe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

June 07, 2023

Dealership Rating
Employee Rating

Colonial Nissan of Medford's service department is top notch. My vehicle's service was done promptly and efficiently Joanne Sasso was professional, kind and friendly. More

by ANNAM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joanne and our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

June 06, 2023

Dealership Rating
Employee Rating

The service people are great and very efficient. Joanne, Jessica and Laura are very efficient. More

by AEVELYN.FEDERICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

Report | Print
Jun 07, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2023

Dealership Rating
Employee Rating

Best service around. .i wll always go back to colonial. Always a smile and very jovial More

by VINNIEFERLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

Report | Print
May 31, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2023

Dealership Rating
Employee Rating

I have never had a problem with the service in Medford. I think they all do great work More

by d322_son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 30, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 22, 2023

Dealership Rating
Employee Rating

Was informative took care of my car needs and did a great job with service and customer service over the phone More

by dp100p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

Report | Print
May 23, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

1
...
43
44
45
...
55

Dealership Inventory (190 Vehicles)

used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
new 2026 Nissan Kicks car, priced at $30,123
2026 Nissan Kicks
new
Gun Metallic exterior
Automatic
All-wheel Drive
$30,123
View Details
new 2026 Nissan Rogue car
2026 Nissan Rogue
new
Everest White Pearl/Super Black exterior
Automatic
All-wheel Drive
Not Priced
View Details
View All Inventory