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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 43

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

June 23, 2023

Dealership Rating
Employee Rating

Nissan is the best dealer ship in Medford they have the best cars all a around More

by BRUINS2987
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte , Alex Chase, Blanca Escobar, Declan Foyle, Laura is great as well

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Jun 25, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 23, 2023

Dealership Rating
Employee Rating

Great service and done within the given timeframe. The complimentary Lyft car service home was a plus. Gave me a few hours back to get other things done without having to wait at the dealership. More

by BOYDENPAMELA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 25, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

I took my Nissan Maxima for a brake inspection and they did an excellent job! They told me exactly the percentage that is left before I need to replace them More

by RUPERT_S
Service Price Transparency
Recommend Dealer
Yes
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Jun 22, 2023

Colonial Nissan of Medford responded

Thank you, Rupert, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Colonial Nissan Medford has quick, tidy service. Customer service was impeccable and communication regarding the status of my vehicle was wonderful. More

by JASON.MATHEW.LEWIS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Andy Bellizia, Carl Tagliamonte , Blanca Escobar, Shawn Minigan

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Jun 22, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Good customer service. I Was given a discount for waiting a bit longer than usual. More

by MIKEDEL006
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

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Jun 22, 2023

Colonial Nissan of Medford responded

It's great to hear that you had such a positive experience, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2023

Dealership Rating
Employee Rating

Pleasant. Welcoming. Quick turn-around. Reasonable pricing. Friendly. Ready when you arrive. Know your name. Walk you through every step. More

by DARCYDORWART
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 22, 2023

Colonial Nissan of Medford responded

Thank you, Darcy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 15, 2023

Dealership Rating
Employee Rating

Excellent experience! !!!! I would highly Recommend them for all your future repairs and sales needs. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

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Jun 15, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

Jun 15, 2023

Colonial Nissan of Medford responded

Thank You so much for your nice words. Joe Bellizia

June 12, 2023

Dealership Rating
Employee Rating

I was very pleased by the excellent customer service, both from Joanne at the service desk and the technician who worked on my car. Thank you all. More

by lgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry, I forgot the name of the service technician, but he was very helpful.

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Jun 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2023

Dealership Rating
Employee Rating

What Others Say tech was awesome! what a great experience! service advisor was very polite and knowledgeable. READ MORE My service experience has always been great for the last 1 More

by BRADESTEP42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase, Shawn Minigan

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Jun 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2023

Dealership Rating
Employee Rating

tech was awesome! what a great experience! service advisor was very polite and knowledgeable. fella in parts had a pecular shirt on. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia , Alex Chase, Shawn Minigan, Brad was great!

Report | Print
Jun 13, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

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