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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 41

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

August 03, 2023

Dealership Rating
Employee Rating

Easy drop off and pick up. Good communication on issues, and service quality. Thanks to the team. More

by PAULA864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Aug 04, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

August 03, 2023

Dealership Rating
Employee Rating

It was very easy to schedule an appointment and the service was completed on schedule. More

by aleccese
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Aug 04, 2023

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

July 31, 2023

Dealership Rating
Employee Rating

Easy and efficient to make appointments. Attention to detail and helpful with scheduling a ride to work. More

by samantharomano5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura

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Jul 31, 2023

Colonial Nissan of Medford responded

Thank you, Samantha, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

July 28, 2023

Dealership Rating
Employee Rating

I am a new customer of Colonial Nissan. From the sales person, Finance manager and maintenance/service, the service has been professional, efficient and of high quality More

by DJKALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Rebecca Rideout

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Jul 30, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 28, 2023

Dealership Rating
Employee Rating

I am very satisfied with the overall service I have received from Colonial Nissan team. More

by BUBBLESCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blanca Escobar, Nilo Oliveira

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Jul 28, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

July 23, 2023

Dealership Rating
Employee Rating

All went according to plan in terms of amount of time and cost. I also appreciated the Lyft ride to my home and back while the work was being done. More

by NANPDO233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

July 21, 2023

Dealership Rating
Employee Rating

The facility is clean and the people are friendly. It's also very accessible by public transportation. More

by ICEP625714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

July 21, 2023

Dealership Rating
Employee Rating

My service was started as soon as I arrived and completed in a reasonable amount of time. Staff was friendly and helpful. I waited at Colonial in the waiting room, which was clean and comfortable. More

by JOSFRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

Jul 24, 2023

JOSFRAT responded

I am happy with the service I've received. Most importantly, the honesty.

July 18, 2023

Dealership Rating
Employee Rating

I've been bringing my car to Colonial Nissan for service since I bought my car in 2017. They have always been very professional and attentive to questions about my Rogue. I highly recommend them for service More

by JOYCEAMORIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jul 19, 2023

Colonial Nissan of Medford responded

Joyce, thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

July 18, 2023

Dealership Rating
Employee Rating

Great Service, accessible and very convenient. Communication is very well done. Explanation of the service to be made is clear. More

by Nicolas Renouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Jul 19, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team, Nicolas. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

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