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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 33

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
547 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

547 Reviews

Write a Review

547 Reviews of Joanne Sasso

November 29, 2023

Dealership Rating
Employee Rating

Joanne is the best service rep I've ever dealt with. I can't say I want my van to break down again, but I know I'll be in God hands . More

by rstanton272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex

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Nov 29, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Joanne and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 28, 2023

Dealership Rating
Employee Rating

The service was great, and the car was returned in better condition than it was before. More

by Ariff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 28, 2023

Colonial Nissan of Medford responded

Ariff, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 28, 2023

Dealership Rating
Employee Rating

This was my first service for a brand new lease here but I've done many services here for previous leases with no issues. Its quick and easy, with all questions answered. More

by prakash.ap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Andy Bellizia, Carl Tagliamonte

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Nov 28, 2023

Colonial Nissan of Medford responded

Parkash, Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2023

Dealership Rating
Employee Rating

Polite and efficient service people. Great explanations. The wait was shorter than expected. Multiple followups to ask if I was satisfied. More

by cheannwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Joe Bellizia

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Nov 27, 2023

Colonial Nissan of Medford responded

Thank you! Jessica, Joanne, and Joe appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2023

Dealership Rating
Employee Rating

I recently had my car serviced at the dealership and I must say that I am quite pleased with the overall experience. The staff was friendly and accommodating, and they ensured that the service was done in More

by INFO@FADACLEANERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Nina Service Assistant

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Nov 27, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

November 27, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and the woman who took my information was also extremely helpful. More

by nadyahubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Colonial Nissan of Medford responded

Nadya, It's great to hear that Joanne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

November 24, 2023

Dealership Rating
Employee Rating

Brought the car for 60k service and it was as a smooth and pleasant experience as always More

by JANE.NURIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 26, 2023

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jane, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

November 24, 2023

Dealership Rating
Employee Rating

Appointment was on time. Very inviting waiting area and service team was pleasant to interact with. More

by asordillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia

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Nov 26, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

November 24, 2023

Dealership Rating
Employee Rating

I went there are because in the other dealer doesn’t treatment good, In this location the people treatment me like family, so easy process and very good attitude with respect! Great More

by erneyiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 24, 2023

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear Joanne and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

November 22, 2023

Dealership Rating
Employee Rating

Did oil change and completed on time. Explained overall condition of my car and what other services that is relevant to car to maintain going forward More

by JHMA7193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Nov 24, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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