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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler | Page 10

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Jimmy Stateler

July 04, 2025

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Employee Rating

Jimmy honestly was probably one of the best service managers I have ever had the pleasure of working with. More

by mattblann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Matt! We're delighted to hear that you had a great experience with Jimmy at Robert Brogden's Olathe Buick GMC. Our team strives to provide excellent service, and it’s wonderful to know that Jimmy made a positive impact. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 27, 2025

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Employee Rating

Had a 9:30 appointment to put in a lumbar motor. After an hour to an hour and a half, I found that they hadn't even started on my vehicle. xxx ? Why do you have us schedule appointments if they m More

by ksjhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 29, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback, and we appreciate you taking the time to share your experience with us. We understand the importance of timely service appointments at Robert Brogden's Olathe Buick GMC. It's great to hear that Jimmy provided excellent service, but we acknowledge your frustration about the delay. Please feel free to reach out to us directly so we can address your concerns and work towards a better solution for your next visit. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team

June 25, 2025

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Employee Rating

Need to wash cars when serviced, especially when you spend $445.00. I'm sure you will get the car washing handled. I'm counting on you.................... More

by ronslegl
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 25, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We understand the importance of a clean vehicle, especially after a service appointment. At Robert Brogden's Olathe Buick GMC, we strive to provide the best experience for our customers. The team appreciates your input and is committed to addressing your concerns. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Robert Brogden Buick GMC Team

June 17, 2025

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Great experience! Fast response! Plan to come back again. Highly recommend going to this dealership. More

by hannah.hartzell97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Robert Brogden Buick GMC responded

Thank you so much for your fantastic review, Hannah! We're thrilled to hear that you had such a great experience at Robert Brogden's Olathe Buick GMC. Your kind words and recommendation truly mean a lot to our team. We look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2025

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Employee Rating

Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. More

by grexhoggatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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Jun 15, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced fast and friendly service at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

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Great service. My visit this time was very fast, and all of my needs were met. More

by STASIMCKIBBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Terry

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Jun 13, 2025

Robert Brogden Buick GMC responded

Thank you so much for the wonderful review! We're glad to hear your visit to Robert Brogden's Olathe Buick GMC was quick and that we were able to take care of everything you needed. Your feedback means a lot, and we look forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

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Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

Print
Jun 11, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by James
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez , Cedric Mayberry, Katie Terry, JIMMY CARPENTER

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Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

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Everyone was friendly and service was fast. Jim treated me like I know him for years easy to have a conversation with Jim was Great! More

by r.guerra69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 04, 2025

Robert Brogden Buick GMC responded

Thank you so much for your kind words! We're so glad to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It’s wonderful to know that Jim made you feel welcome and that you enjoyed your conversation with him. He truly enjoys connecting with our customers. We really appreciate your feedback and look forward to welcoming you back again soon! Sincerely, The Robert Brogden Buick GMC Team

June 02, 2025

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Employee Rating

The shuttle left without me so that was a pain, but my car was good. More

by nrbizal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 02, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback. We're glad to hear you enjoyed your car from Robert Brogden's Olathe Buick GMC. We also understand that the shuttle experience could have been better. If you'd like to discuss this further, please reach out to us directly. We appreciate your review and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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