Jimmy Kirby
Jimmy Kirby at Big Star Hyundai

Jimmy Kirby

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.3
25 Reviews
4.3

25 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

25 Reviews of Jimmy Kirby

August 13, 2025

Dealership Rating
Employee Rating

Justin was great. He help us thru this process every step and was helpful and patient with us getting are paperwork to them. I would recommend going see him if your lo More

by douglaswoodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Patin

Aug 13, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 09, 2025

Dealership Rating
Employee Rating

We had an excellent experience and were provided great service. We definitely recommend to friends and family. More

by JAYR.LUNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rose Rodriguez , Micheal Southern

Aug 11, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 31, 2025

Dealership Rating
Employee Rating

The staff was welcoming upon arrival. I had an appointment time with Bret and he had the vehicle ready for me. The dealership was clean and inviting. Very smooth transaction. More

by jlrockoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Muller

Aug 01, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 27, 2025

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Love my new palisade thanks to jeff and nick! Great salesmen! Got me just right, worked out all numbers in my favor! More

by perlabahena@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ram , Jeff Rambin

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 23, 2025

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Employee Rating

Isaiah was absolutely amazing willing to help get us a good deal and work with us the entire time More

by carly.galicia79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isiah Mosely

Jul 24, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 15, 2025

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Employee Rating

Very friendly, quick to help and knowledgeable. Even checked back to see if all was okay. More

by Lorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rose Rodriguez, Mark Diaz

Jul 17, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 12, 2025

Dealership Rating
Employee Rating

Our experience was great and we were processed in a very timely manner. We love our new car. More

by KBGWOSDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kimbrough, Eric Chairis , Jeff in sales

Jul 14, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 12, 2025

Dealership Rating
Employee Rating

We are very pleased with our new Palisade and the buying process was very easy. More

by KBGWOSDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kimbrough

Jul 14, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 11, 2025

Dealership Rating
Employee Rating

My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually so More

by LINFOS1442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

Jun 11, 2025

Big Star Hyundai responded

Thank you for your business and your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

June 06, 2025

Dealership Rating
Employee Rating

Added a $3600 “protection package” to the price of my car that wasn’t mentioned online or through the document package they emailed me. Blindsided with it at the dealership when they ran the final numbers. More

by susanconn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 10, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

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