Jimmy Kirby
Jimmy Kirby at Big Star Hyundai

Jimmy Kirby

Finance Manager

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.1
21 Reviews
4.1

21 Reviews

Write a Review

Dealership Experience

6 yrs, 2 mos

21 Reviews of Jimmy Kirby

July 23, 2025

Dealership Rating
Employee Rating

Isaiah was absolutely amazing willing to help get us a good deal and work with us the entire time More

by carly.galicia79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isiah Mosely

Jul 24, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 15, 2025

Dealership Rating
Employee Rating

Very friendly, quick to help and knowledgeable. Even checked back to see if all was okay. More

by Lorie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rose Rodriguez, Mark Diaz

Jul 17, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 12, 2025

Dealership Rating
Employee Rating

We are very pleased with our new Palisade and the buying process was very easy. More

by KBGWOSDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kimbrough

Jul 14, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 12, 2025

Dealership Rating
Employee Rating

Our experience was great and we were processed in a very timely manner. We love our new car. More

by KBGWOSDZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Kimbrough, Eric Chairis , Jeff in sales

Jul 14, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 11, 2025

Dealership Rating
Employee Rating

My overall experience with Alex was ok but the person who worked with us was Arin, she did the work, however now I see that we did not get what was promised as far as part of our discussions that actually so More

by LINFOS1442
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, Alex Jones

Jun 11, 2025

Big Star Hyundai responded

Thank you for your business and your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

June 06, 2025

Dealership Rating
Employee Rating

Added a $3600 “protection package” to the price of my car that wasn’t mentioned online or through the document package they emailed me. Blindsided with it at the dealership when they ran the final numbers. More

by susanconn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 10, 2025

Big Star Hyundai responded

Thank you for your sharing your feedback. One of our priorities is providing a transparent and trustworthy experience for all our customers. I apologize that you feel your experience did not align with that. Please feel free to contact me directly. Chris Russell, General Sales Manager, crussell@bigstarhyundai.com

June 04, 2025

Dealership Rating
Employee Rating

Alex did a wonderful job he was very helpful to me to the end of it More

by craigshannon1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Alex Jones

Jun 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

May 23, 2025

Dealership Rating
Employee Rating

We have got 2 cars from Big Star Hyundai. Nice facility, friendly & professional employees. The entire Sales & Finance Team works together... to get the best deal for the vehicle we want. Spe More

by gdalton43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ram 5 Star Service

May 30, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

May 20, 2025

Dealership Rating
Employee Rating

Rain was great! She listened to me and in doing so, she was able to deliver the automobile I wanted at a great price. Very friendly. More

by debbieblack92757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

May 05, 2025

Dealership Rating
Employee Rating

Nice, friendly facility. Very caring & professional employees from front desk, sales representative, & finance. The overall experience was easy and well done. More

by gdalton43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Ram

May 07, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

1

Dealership Inventory (566 Vehicles)

used 2022 Chevrolet Malibu car, priced at $17,988
2022 Chevrolet Malibu
used
Mineral Gray Metallic exterior
Automatic
Front-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $28,588
2019 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Rear-wheel Drive
used 2024 Chevrolet Silverado 1500 car, priced at $41,788
2024 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
used 2022 Kia EV6 car, priced at $25,288
2022 Kia EV6
used
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz EQB 250 car, priced at $37,988
2024 Mercedes-Benz EQB 250
used
Black exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $41,988
2021 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive