189 Reviews
Write a Review189 Reviews of Jim Rosamino
January 14, 2025
When I wanted to pick up my new F150 the vehicle was sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got th sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got the truck. Bedliner and undercoating was done the following week what took another 2 days. Bed cover and window deflectors that I ordered had not been installed. I had to come back on a Saturday morning. A 1,5 hours job took 3,5 hours because they were not finding the parts. My sales person Colin did a great job and sales tried to make the job as good as possible. But the service department and the communication between the departments needs a huge improvement. I hope for the upcoming services this will work better or I have to search for a Ford Dealer that does their job better. More
Other Employees Tagged: Tracie Johnson , Colin MacCarthy
January 12, 2025
Staff is nice, dealership is in desperate need of repair and or upgrade. Buying process was a bit disorganized and took way longer than expected. and or upgrade. Buying process was a bit disorganized and took way longer than expected. More
Other Employees Tagged: Tracie Johnson
January 11, 2025
From start to purchase every single experience was kind, informative and sincere. Would definitely recommend their team. informative and sincere. Would definitely recommend their team. More
Other Employees Tagged: Devin McGuirk, Tracie Johnson
January 03, 2025
Haroon and the team were excellent. My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the wa My wants and concerns were heard and they addressed every one of them. They have been excellent communicators. DePaula Auto Group is always the way to go. More
Other Employees Tagged: Qasim Dawood, Haroon Matin
December 29, 2024
It was a very seamless and enjoyable experience when I purchased my car. Devin was a pleasure. He was on top of everything associated with the sale Tracie and Jim were very professional and easy to work w purchased my car. Devin was a pleasure. He was on top of everything associated with the sale Tracie and Jim were very professional and easy to work with. I have to say I was totally surprised. Keep up the fantastic customer service. Dr Lewis Ricciuti More
Other Employees Tagged: Devin McGuirk, Tracie Johnson
December 29, 2024
Nate and the fella that set my car up were awesome. They had the car i wanted and got me situated in 24 hrs. They had the car i wanted and got me situated in 24 hrs. More
Other Employees Tagged: Qasim Dawood, Nate Daigle, Lenny Farnam
December 23, 2024
Nick was very accommodating, providing a hassle-free buying experience. Nick would keep me up to date with pricing, finding discounts where apply. He updated me with negotiations and was an honest sales buying experience. Nick would keep me up to date with pricing, finding discounts where apply. He updated me with negotiations and was an honest salesman. I would highly recommend anyone considering buying a Ford to go through Nick and DePaula. More
Other Employees Tagged: Qasim Dawood, Nicholas Chromik
December 21, 2024
Great place to do business with, cannot wait for the new service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! More
Other Employees Tagged: Jayson Newell, Mackenzie Albin, Allen Powell, Qasim Dawood, Kara DePaula-Lynch, Jon DePaula, Lenny Farnam, Tracie Johnson, Luis Correa
December 21, 2024
Excellent service, friendly and helpful team! Found us exactly what we wanted in our 2025 Explorer. Found us exactly what we wanted in our 2025 Explorer. More
Other Employees Tagged: Glenn Cummings, Allen Powell, Qasim Dawood
December 18, 2024
Luis is the best service advisor at Depaula Ford! I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis m I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis managed to fit me in. I was in and out in less than 1 hour. Luis always goes above and beyond to ensure I’m satisfied. I can’t thank Luis enough for the wonderful service he has given me over the past 3 years! If you bring your car into service, ask to speak to Luis. You won’t be disappointed! More
Other Employees Tagged: Jayson Newell, Mackenzie Albin, Allen Powell, Qasim Dawood, Justin Dwyer, Tracie Johnson, Luis Correa