Jim Pompei | Page 12

I recently purchased a pre-owned Integra and had the pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with me as I test drove and considered my options. He truly listened to all of my concerns and went above and beyond to ensure my needs were met, not just during the sale but even in the weeks that followed. Jim was always just a phone call away and worked tirelessly until the car was exactly what I wanted. I couldn’t have asked for a better experience. Highly recommend! More

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Jim was great getting us into our third Acura MDX. No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! More

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Jim and Eric the GM were very helpful and straightforward in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager f in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager for a smooth delivery transaction, Acura of Berlin definitely keeps the customer experience as a high priority. More

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Jim quickly got to know who I was as a buyer; it never felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimiz felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimized the time typically spent waiting at the dealership during the process. I highly reccommend him! More

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I picked up a new MDX and I was told a requested tow hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 differen hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 different people to get this issue solved and have yet to hear back from anyone. More

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Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased. More

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I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them highly. More

by DWRENN Verified Customer Verified Customer

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Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. More

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Jim was very helpful and straightforward in helping me purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. purchase my Integra. Acura of Berlin is definitely keeps the customer experience as a high priority. More

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Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! oriented! Highly recommend a great team of professionals! Amazing work! More

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