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Jim Hierl
306 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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306 Reviews of Jim Hierl
June 04, 2025
The entire service team was very helpful and courteous in their response to my request. They even offered a valet ride for me to my other appointments near the dealership. their response to my request. They even offered a valet ride for me to my other appointments near the dealership. More
by Ben
Other Employees Tagged: Debra Lam, Christina Klinger-Morales, Bill Duaime, Debbie Lotufo, Jasmine Joseph
June 03, 2025
Very attentive to customer needs and concerns. Explains what is being done to the car. I like the video that each technician records to show the condition of the car. Explains what is being done to the car. I like the video that each technician records to show the condition of the car. More
by Rivergirl
June 02, 2025
I would definitely recommend this dealer to anyone looking for a BMW. Ask for Tom Terrill in sales, he was excellent and made the experience even better. As for the financing Cathy Ferry made the expe looking for a BMW. Ask for Tom Terrill in sales, he was excellent and made the experience even better. As for the financing Cathy Ferry made the experience a breeze, very helpful. More
by Celina Dias
Other Employees Tagged: Tom Terrill, Catherine Ferry
May 22, 2025
Always a pleasant experience dealing with the folks at Flemington BMW. Have been a customer for over 20 years and even though we are now out-of-state we came back once again for our new vehicle purchase. Flemington BMW. Have been a customer for over 20 years and even though we are now out-of-state we came back once again for our new vehicle purchase. It says a lot about a dealership when the staff remain the same year after year. Words like trustworthy, reliable and pleasant apply to the Sales, Finance and Service departments. Thank you, Tom Terrill and Noha Amin for a stressless buying experience. Thank you also to Nathaniel for the IT support. Be seeing you Jim! More
by DSTawil49
Other Employees Tagged: Tom Terrill, Vince Dillon, Noha Amin, Nathaniel Tabora
May 19, 2025
This Service Department, from the reception desk to our service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! service advisor Jim to the valet at checkout, consistently exceeds our expectations. 5 out of 5 stars all the way! More
by AngelaS
April 23, 2025
Tom Terrill is fantastic - kind, knowledgeable, and incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just incredibly patient. He answered all of my (many!) questions, was quick to respond to emails, and flexible with scheduling. He joined me for not just one, but two test drives, sharing helpful insights about the car’s specifications along the way. The Flemington dealership is a bit of drive for us (and there's another BMW dealership in my town - just 10 minutes away!), but the extra time and effort is completely worth it. Everyone is so friendly and the service is top-notch! More
by Trisha
Other Employees Tagged: Tom Terrill, John Cavanaugh, Anatoliy Yanovskiy, Rahul Lohan
