Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl | Page 25

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

Contact Me
4.9
341 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

341 Reviews

Write a Review

341 Reviews of Jim Hierl

January 11, 2019

Dealership Rating
Employee Rating

Jim Hierl One of the best advisors I have ever had! I will not go to anyone else! He is personal- provides a good conversation, professional, and always keeps m More

by MLeeA7408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 10, 2019

Dealership Rating
Employee Rating

Great service from Jim Hierl I have been dealing with Jim Hierl since 2003 for all of my family's BMW's service needs. Jim is always professional, knowledgeable and very personabl More

by rrokow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 08, 2019

Dealership Rating
Employee Rating

Another great job Jim is always courteous, friendly, and knowledgeable. He provides me with updates as they occur and explains my options thoroughly. It's always comfor More

by John1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Connor, Mike Riccardi , Ed Kiley

Jan 09, 2019

Flemington BMW responded

John - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 07, 2019

Dealership Rating
Employee Rating

Best service and sales department I took my car in for service at flemington Bmw and couldn’t be happier. I was greeted by a very friendly and knowledgeable team member Trini who regi More

by Jcsms01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cavanaugh, Trini Stelz

Jan 09, 2019

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you and were able to get you in and out so quickly!

January 04, 2019

Dealership Rating
Employee Rating

Professional and Efficient I never have any issues with regard to service. Very professional and courteous. I would highly recommend the dealership based on my experiences. Jim More

by gtds04@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

January 01, 2019

Dealership Rating
Employee Rating

Great Service! Jim and his crew are always professional and demonstrate great knowledge. Jim always takes the time to answer various questions and he always meets o More

by Happy Convertible owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

January 01, 2019

Dealership Rating
Employee Rating

great team effort i just purchased my fourth BMW from this dealership, and specifically also from Tom Terrill as my sales representative. Tom has always been a total g More

by dan
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill, Debra Lam

Jan 02, 2019

Flemington BMW responded

Dan - No matter if it is your first or your fourth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business both in purchasing and servicing your vehicles. Congratulations on the latest addition to the family!

January 01, 2019

Dealership Rating
Employee Rating

Service Quick, efficient knowledgable service for my BMW 650i convertible. Jim is always kind and attentive to our needs. He is a true asset for this More

by Nono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Flemington BMW responded

Thank you so much for taking the time to share. We are so glad that Jim and our team have been there for you.

December 31, 2018

Dealership Rating
Employee Rating

Great new car experience This is the second vehicle I’ve worked with Tom on in my 14 year, 7 car history with Flemington Bmw. It’s just a pleasure to work with Tom. His kno More

by Wrickem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Flemington BMW responded

We can begin to thank you for your continued loyalty to our dealership. It is so very important to us and we are so glad we have been able to earn your business over the past 14 years. We wish you and your family the very best in the New Year! and look forward to being there for you for many more to come.

December 28, 2018

Dealership Rating
Employee Rating

Fast and efficient Jim always makes you feel comfortable. He is a true professional and I enjoy our conversations about cars and other topics in general. It is always More

by Al Nap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2019

Flemington BMW responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

...
25
...

Dealership Inventory (187 Vehicles)

new 2026 BMW i4 Gran Coupe car
2026 BMW i4 Gran Coupe
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X7 car, priced at $83,985
2026 BMW X7
used
Mineral White Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X1 car, priced at $43,885
2026 BMW X1
used
Red Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW XM car
2026 BMW XM
new
Bay Blue exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car
2026 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X1 car, priced at $43,885
2026 BMW X1
used
Night exterior
Automatic
All-wheel Drive