I was born and raised in Muscatine, Iowa, and graduated from the Iowa Wesleyan College. I have been married to my wife Melissa for 27 great years! I have been in the Automotive field since I was fourteen years old, and I am very cognizant of the customer's needs. My aim is to deliver excellent customer service, transparency, integrity, and the type of experience you want to tell your friends and family about. When you work with me, I will show you how easy it is to purchase a vehicle. I am proud to say that after the sale, you are still on my mind. I will match you with the correct vehicle, follow up, and ensure you are happy and doing well!
Read moreDealership Experience
35 yrs, 4 mos
Industry Experience
44 yrs, 7 mos
62 Reviews
Write a Review62 Reviews of Jim Henderson
December 04, 2024
They were very accommodating in changing our service date since we had to head out of town early. Always seem to go above and beyond for their customers. since we had to head out of town early. Always seem to go above and beyond for their customers. More
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
November 21, 2024
Needless to say, the fact that I refuse to take my Dodge to the “Dodge” store in town and instead only use the GM store should speak for itself. When I did try and use the Dodge store for routine serv to the “Dodge” store in town and instead only use the GM store should speak for itself. When I did try and use the Dodge store for routine service, it wasn’t the Mechanics, but the Service Desk I had a problem with. The were inattentive, rude and basically showed they could care less. So be it - I’ve been doing business with the GM store since I got to town in ‘94. They’re always respectful, friendly and professional. Not sure what went wrong either he Dodge store, nor do I care. Maybe it’s changed since I was there last, ‘17? Maybe the bad apples are gone. Don’t care. I’ll never go back there so I could care less. You asked. More
Other Employees Tagged: Greg Bogart, Steve Daly, Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
November 06, 2024
They were running right on time and were very helpful and polite. The service person helped me with my coupons and discounts, with which to use, I also had a problem with the wrong email being used and he st polite. The service person helped me with my coupons and discounts, with which to use, I also had a problem with the wrong email being used and he straighten that out too . Thank you More
Other Employees Tagged: Greg Bogart, Elizabeth Weber, Charles Wiebel, Brian Wood, Dan Cox , Brian Wood was most helpful to answere some questions for me while my car was being serviced. Thank you
November 02, 2024
We have always had great service from Rob, Charles, Brian and Greg. They all are part of outstanding professional team. We have purchased and service all our vehicles for over 30 years here and will continue and Greg. They all are part of outstanding professional team. We have purchased and service all our vehicles for over 30 years here and will continue as long as long as these great people continue to work here and keep providing the long tradition of top notch service as they have in the past! More
Other Employees Tagged: Greg Bogart, Elizabeth Weber, Charles Wiebel, Brian Wood, Dan Cox, Pete Smillie, Rob Wittmer
November 01, 2024
Friendly, courteous, hometown service. Appreciate the knowledgeable staff willingness to help and takes great care of our vehicles. Appreciate the knowledgeable staff willingness to help and takes great care of our vehicles. More
Other Employees Tagged: Elizabeth Weber, Rob Wittmer
October 31, 2024
Did a great job in a timely manner and, I am completely satisfied with the results of my visit. satisfied with the results of my visit. More
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer
October 19, 2024
Consistent high-quality customer experience in both the sales and service departments. Always feel welcomed and appreciated. sales and service departments. Always feel welcomed and appreciated. More
Other Employees Tagged: Greg Bogart, Elizabeth Weber, Charles Wiebel, MC Henderson
September 18, 2024
Excellent support from Rob when calling Muscatine directly for service support. I do not need calls to remind me of service needs directly for service support. I do not need calls to remind me of service needs More
Other Employees Tagged: Greg Bogart, Brian Wood, Rob Wittmer
September 14, 2024
The best thing is I like shopping locally and they have a nice selection of new cars and pickups. nice selection of new cars and pickups. More
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer , Brian Wood
September 11, 2024
Service: Liz is super to work with! Timely service and quality work. Sales: MC Henderson goes out of his way to take care of our needs. Timely service and quality work. Sales: MC Henderson goes out of his way to take care of our needs. More
Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Pete Smillie, Rob Wittmer , MC Henderson goes out of his way to take care of our needs.