Jim Henderson

The total experience from ordering our new 2025 Suburban to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He unders to when it was delivered was a very good experience. Steve Daly is great to work with and always is very polite, friendly and professional. He understands what we want in a vehicle and makes sure that we order what we need to have on the vehicle. Steve kept completing informed from the time it was made, during the transport and upon delivery to the vehicle, even when it was delivered on a Sunday when he was not working. Dan, the finance manager was good to work with and was not pushing but helpful in explaining additional coverages for our new Suburban. Jim, who orders the vehicles was helpful also. And we totally have trust in the Service Department with any of the Service Managers and especially Rob who always makes sure we are satisfied with the Service Department. So for all these reasons, that is why we keep coming back to purchase our new vehicles from this dealership. More

by SPONS709 Verified Customer Verified Customer

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As always - from top to bottom, Service desk, Service Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon sin Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon since coming to town in ‘96. Always fair and upfront, I trust them to treat me right. I couldn’t ask for more. More

by DRIVE_FOR_SHOW Verified Customer Verified Customer

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A+ rating for my experience. MC Henderson is top notch! The entire team was first in class. Thank you very much! MC Henderson is top notch! The entire team was first in class. Thank you very much! More

by ASHAY73 Verified Customer Verified Customer

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The people on the frontline in the maintenance shop are for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had for the most part are top notch. And why I say "most part" is only because the newer employees, the ones doing the oil/filter etc. work have not had the experience required to be rated as top rate. That is my opinion only. Plus I too know the Service Manager, Robbie, who does his best to watch over all 100% of the time. Personally, I have had only one instance where I felt the service was not up to par and I brought it to the service manager's attention can tell you it was handled immediately and correctly. More

by davesy Verified Customer Verified Customer

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Robbie was amazing! Got me in and taken care of quickly. Couldn't of asked for beter service Got me in and taken care of quickly. Couldn't of asked for beter service More

by BHERLEIN Verified Customer Verified Customer

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Routine service call and I was met with positive, pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed and within an hour service was complete. More

by jajohnso52 Verified Customer Verified Customer

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I actually traveled more then 100 miles out of my hometown to purchase a new 3500hd from Ed Morse Chevy. Their dealership excellent value and reputation drew me to them. hometown to purchase a new 3500hd from Ed Morse Chevy. Their dealership excellent value and reputation drew me to them. More

by johnrhovey Verified Customer Verified Customer

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Had a great experience. Jake was very knowledgeable. Happy with our decision to drive two hours from home to deal on a car Jake was very knowledgeable. Happy with our decision to drive two hours from home to deal on a car More

by dtully2005 Verified Customer Verified Customer

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They were very accommodating in changing our service date since we had to head out of town early. Always seem to go above and beyond for their customers. since we had to head out of town early. Always seem to go above and beyond for their customers. More

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Needless to say, the fact that I refuse to take my Dodge to the “Dodge” store in town and instead only use the GM store should speak for itself. When I did try and use the Dodge store for routine serv to the “Dodge” store in town and instead only use the GM store should speak for itself. When I did try and use the Dodge store for routine service, it wasn’t the Mechanics, but the Service Desk I had a problem with. The were inattentive, rude and basically showed they could care less. So be it - I’ve been doing business with the GM store since I got to town in ‘94. They’re always respectful, friendly and professional. Not sure what went wrong either he Dodge store, nor do I care. Maybe it’s changed since I was there last, ‘17? Maybe the bad apples are gone. Don’t care. I’ll never go back there so I could care less. You asked. More

by DRIVE_FOR_SHOW Verified Customer Verified Customer

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