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Pete Smillie
Pete Smillie at Ed Morse Chevrolet Buick GMC
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Pete Smillie

Service Advisor

Ed Morse Chevrolet Buick GMC

501 US-61 BUS
Muscatine, IA 52761

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4.7
58 Reviews
4.7

58 Reviews

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58 Reviews of Pete Smillie

June 04, 2024

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Employee Rating

They were very quick and professional when I went in to get my new tires put on then few weeks later to get my oil change done. Washed my car and even did free pickup and delivery from my house. More

by emilyarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

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Jun 06, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your positive experience with us at Ed Morse Chevrolet Buick GMC Muscatine. We're thrilled to hear that you found our service to be quick, professional, and convenient. We appreciate your business and look forward to serving you again in the future. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC Team

June 01, 2024

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Rob Witmer, service Manager runs a great service department. Brian Wood is my #1 sales person. Great dealership! More

by tntmoeller
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel, Brian Wood , Rob Witmer

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Jun 04, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your positive review! We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC Team

May 30, 2024

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Friendly Service with a Smile, Took care of my problem right away, Polite and will go back again! More

by FUZZ50WL
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Recommend Dealer
Yes
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Jun 02, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words about your recent visit to Ed Morse Chevrolet Buick GMC Muscatine, we are thrilled to hear about your positive experience with us! We always strive to provide friendly and efficient service. We look forward to welcoming you back and assisting you with any future needs you may have. Drive safely! Sincerely, The Ed Morse Chevy Buick GMC Team

May 28, 2024

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Pete Smillie, my Service Advisor, listened to my vehicle concerns and corrected all that could be within my oil change visit, including tire rotation; battery replacement; & unexpected lug-nut stem repair. More

by ktschilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Todd Reinsager , Marcus McDaniel

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May 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your detailed feedback with us! We are delighted to hear about your positive experience with Pete and Marcus during your recent visit for an oil change. It's fantastic to know that they went above and beyond to address your vehicle concerns and provided you with valuable insights into the condition of your car. We take pride in the expertise and dedication of our team members, and we are thrilled that you left feeling confident in both the service provided and the care given to your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

May 26, 2024

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Employee Rating

Fast, efficient, and excellent service! Always a pleasure to work with Rob Wittmer and Jim Henderson at Ed Morse GM. More

by DDEKEYREL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Henderson, Elizabeth Weber, Charles Wiebel, Dan Cox, Rob Wittmer

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May 29, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words! We are delighted to hear about your positive experience with Rob and Jim at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your business and look forward to working with you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

May 21, 2024

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The mechanic went out of his way to get all of my needs taken care of to meet my deadline. At checkout, Rob was extremely helpful as well! Thus far everything is working as it should. Thank you very much! More

by PLETSCH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber , Rob

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May 23, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our mechanic and Rob provided exceptional service to meet your needs. We're glad everything is working as it should. Please feel free to reach out if you need anything else in the future. We appreciate your business at Ed Morse Chevrolet Buick GMC Muscatine! Sincerely, The Ed Morse Chevy Buick GMC Team

May 11, 2024

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Employee Rating

Consistent and great service. Very quick. Love the drop off and drive to work and then vehicle return. More

by ajbelcher85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber

Helpful
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May 14, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words! We're thrilled to hear that you appreciate our quick and convenient services, including the drop-off and pick-up options. It's always a pleasure serving you at Ed Morse Chevrolet Buick GMC Muscatine. See you next time! Sincerely, The Ed Morse Chevy Buick GMC Team

May 09, 2024

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Employee Rating

Everything was on time and very courteous. I dropped off the truck with a certain time pick-up with a wash and it was done on time. More

by dbriggs4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel , Rob Whitmer

Helpful
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May 13, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for the positive feedback! We're delighted to hear that your experience with Ed Morse Chevrolet Buick GMC Muscatine was timely and courteous. We appreciate your business and look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

May 13, 2024

dbriggs4 responded

My experience was great.

May 06, 2024

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Employee Rating

It’s handy service for my Cadillac even though I couldn’t buy it there. More

by domsam04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Weber, Charles Wiebel

Helpful
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May 09, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience with our service for your Cadillac at Ed Morse Chevrolet Buick GMC Muscatine. We appreciate your feedback and hope to serve you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

April 26, 2024

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Employee Rating

Poor customer service and communication. . very rude and don’t treat costumers with respect or even listen to what they have to say. More

by LINNETTE_TOBIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Elizabeth Weber

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Apr 30, 2024

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback, Linnette. Here at Ed Morse Chevrolet Buick GMC Muscatine (MICB), we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

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