133 Reviews
Write a Review133 Reviews of Jim Cox
October 21, 2025
30 years of a great service relationship with this dealer. Very competitive on tires and maintenance. dealer. Very competitive on tires and maintenance. More
Other Employees Tagged: Tony McPhail
October 20, 2025
What I thought was starting as a great experience ended up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a up being a nightmare. I bought a “certified pre own on August 29th when leaving the dealership after signing all the finance papers the vehicle had a terrible clunking noise. Texted the salesman right away he said no worries it’s certified bring it back after the holiday. I bring my vehicle back after Labor Day with several other concerns by then after driving it the 3 days and Jim the service advisor said they fixed the sway bar and nothing else came up on the diagnostic so my concerns were not addressed brought it back again to be told the same thing, finally after trying to take it to another dealer since it was “certified” they finally wanted to help which I think ended up being because it was in fact not certified, no dealership nor the customer care for Chevy could find it being certified. On September 29th I dropped my vehicle back off on October 8th I get a call from service telling me my transmission is being rebuilt among all the other things I had previously raised concerns about. After speaking with the sales manager Wayne and telling him how uncomfortable I felt buying a vehicle for almost $25k with a rebuilt transmission and if there was anything that could be done he insisted on waiting for the vehicle to be done so on October 18th he called to say it was done and they would offer to buy it back for $22k, no other option or incentive. I owned my vehicle for 6 weeks and of those 6 weeks they had it more than 3 weeks, I never even got the registration for my vehicle. I wouldn’t recommend them and stay away at all cost, save your time and protect your hard earned money because this dealership is not after customers they’re after money More
Other Employees Tagged: Wayne Depenbrock, Hector Sanchez, Kayla Charles, Amir Mikhael , Josh Harris
October 13, 2025
Robert “The Legend” Wolf was fantastic! He was very friendly, patient, and made us feel great about our Chevy Tahoe purchase. I would recommend Mac Haik and Robert Wolf to anybody looking f He was very friendly, patient, and made us feel great about our Chevy Tahoe purchase. I would recommend Mac Haik and Robert Wolf to anybody looking for a Chevy. More
Other Employees Tagged: Faraun Pruitt, Robert Wolf, Brandon "RED" Kerschner
October 11, 2025
Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More
Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
October 09, 2025
The dealership is VERY persistent when it comes to making a deal...And do a decent job at getting you close to what you want. They hound you and hound you...But after the deal is done, papers are signed, " e a deal...And do a decent job at getting you close to what you want. They hound you and hound you...But after the deal is done, papers are signed, " excuse me, who are you again?" I have had issues with my satellite radio since I have had my vehicle. I told my salesman about it a couple of days later and here we are 3 weeks later, still no satellite radio. I took the vehicle to Mac Haik's service department and was told I would have to leave it 2-3 days!!! Unexceptable....That is 2-3 days without a car in this Texas heat....But what other choice do I have. More
Other Employees Tagged: Oscar Rodriguez, Derwin Montero
September 23, 2025
Service at this dealer is the best I have received. Way better than the Porsche dealer across the freeway! Way better than the Porsche dealer across the freeway! More
Other Employees Tagged: Brian Caldwell
September 12, 2025
The service representative (Jim), was exceptional, he worked with the technician to expedite the repair, since I chose to wait. Overall, the repairs took less than expected, truly appreciate everyone at worked with the technician to expedite the repair, since I chose to wait. Overall, the repairs took less than expected, truly appreciate everyone at Mac Haick Chevrolet for the professional and friendly support. Highly recommend their services. Thank you so very much. More
August 16, 2025
They did a really good job. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. Working on my car. They fixed the break issue. I only wish that I could’ve used the coupon that I had available for it, but the work was really good. In my brakes. Work much better. More
Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman
July 03, 2025
Always excellent service with courteous attention to my needs. Mac Haik provides timely assistance and care. needs. Mac Haik provides timely assistance and care. More
Other Employees Tagged: Kayla Charles