Jhoseph Hatcher

I am very unhappy with my experience with Norm Reeves Toyota Dallas ... I been discriminated and treated differently copper to other customers .. they sold me car with issues ... over my experience hor Toyota Dallas ... I been discriminated and treated differently copper to other customers .. they sold me car with issues ... over my experience horoball very disrespectful .. More

by Max Verified Customer Verified Customer

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Though I purchased a new Tundra from this location in October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with th October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with the advisors acting as if the customers were more an obstacle than the point, poor facilities, with trash strewn about, and rude advisors. I purchased a $65,000.00 luxury vehicle and expect to be treated as such. BMW and Acura treat me much better, even though I'm bringing in much older cars, worth much less, that weren't even purchased from their location. I recommend finding any other dealer. I will not return for future purchases or service. More

by landon.westbrook Verified Customer Verified Customer

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