

Dealership Experience
1 yr, 9 mos
Industry Experience
6 yrs
Languages Spoken
English
91 Reviews
Write a Review91 Reviews of Jessica Matos
June 21, 2025
Thank you for the kind service you all provided to me in a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I w a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I was very pleased with the key fob, and will come back to get more services done to my Subaru WRX! More
June 19, 2025
Nick was great to work with. He made the process simple and quick and he's very knowledgeable about Subaru's. He made the process simple and quick and he's very knowledgeable about Subaru's. More
Other Employees Tagged: Nick McElyea
June 18, 2025
Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future and hope service on this vehicle, as well as the 2024 continues in the future More
Other Employees Tagged: Mark Wilburn, Jacob McMillen
June 18, 2025
Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches in customer service…rectified and pleased once again with service performance. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager
June 16, 2025
Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
June 15, 2025
We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
June 07, 2025
I was thoroughly pleased with Aaron and the service department taking care of my needs after I had to be towed in with two flat tires. department taking care of my needs after I had to be towed in with two flat tires. More
Other Employees Tagged: Aaron Forness
June 05, 2025
Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all positive. More
June 04, 2025
Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Charlotte, but it is worth fighting traffic to Mooresville to have the best experience. More
