

Dealership Experience
1 yr, 7 mos
Industry Experience
5 yrs, 10 mos
Languages Spoken
English
68 Reviews
Write a Review68 Reviews of Jessica Matos
April 19, 2025
I have only had great service at Randy Marion Subaru. Service takes care of you! Service takes care of you! More
Other Employees Tagged: Aaron Forness
April 18, 2025
I look forward to our next purchase. ..it might be a few years though, maybe.... ..it might be a few years though, maybe.... More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
April 16, 2025
I do not even know where to start, this team and location is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at R is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at Randy Marion Subaru! Before our trip I was noticing something going on with my 2019 Subaru Ascent but when I asked my local dealership (where I purchased it) and during my oil change before the trip was re-assured that my vehicle was good to go for the trip. Right around the curves and hills of WV there was an obvious issue with my transmission. Randy Marion's Subaru was the closest to our Airbnb so I booked an appointment online. The next day someone was calling me to confirm the issue and our appointment for the following day. At the appointment we met Jessica who worked hard from the very start to make sure we had all the information and confidence in the work being done, especially as out of towners. Her and her manager worked hard to honor my extended warranty and turned my car around in 2 DAYS! New transmission and front brakes / rotors! I could go on and go about how amazing we were treated, how great my Ascent is running, and how safe I felt driving the 800 miles home. Thank you to everyone who made this happen! Highly reocmmended! More
April 12, 2025
Jessica and the rest of the team were outstanding. She helped with a part for my car, installation and loaner car. The whole process was excellent. I could not have had better help. She helped with a part for my car, installation and loaner car. The whole process was excellent. I could not have had better help. More
Other Employees Tagged: Dante Jackson
April 11, 2025
Excellent service, as always. Jessica does a phenomenal job setting expectations prior to drop off, making sure I understand all that's being done, and letting me know what servic Jessica does a phenomenal job setting expectations prior to drop off, making sure I understand all that's being done, and letting me know what services I need to be mindful of for the future. Really appreciate this team's attention to detail, customer service, and quality of work. More
April 10, 2025
I can always depend on good care at Subarau in Mooresville. I expect them to do only what is necessary. Mooresville. I expect them to do only what is necessary. More
Other Employees Tagged: Jacob McMillen
April 10, 2025
Staff was efficient, friendly and helpful, both parts and service teams. Kept me well informed. service teams. Kept me well informed. More
Other Employees Tagged: Jacob McMillen
April 09, 2025
GREAT SERVICE! ! Excellent and very friendly Outstanding!!! Excellent!!! I would recommend! Outstanding job! Thanks to everyone! ! Excellent and very friendly Outstanding!!! Excellent!!! I would recommend! Outstanding job! Thanks to everyone! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
April 08, 2025
The folks at Randy Marion Subaru are Great to work with. They are efficient and keep you informed as to what is going on with your vehicle. I highly recommend them, They are efficient and keep you informed as to what is going on with your vehicle. I highly recommend them, More
