Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
91 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

6 yrs

Languages Spoken

English English

4.9

91 Reviews

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91 Reviews of Jessica Matos

June 21, 2025

Dealership Rating
Employee Rating

Thank you for the kind service you all provided to me in a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I w More

by Cecil Dark Knight
Service Price Transparency
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Recommend Dealer
Yes

June 19, 2025

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Nick was great to work with. He made the process simple and quick and he's very knowledgeable about Subaru's. More

by ROBINBMACK
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Recommend Dealer
Yes

Other Employees Tagged: Nick McElyea

June 18, 2025

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Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

June 18, 2025

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Employee Rating

Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i More

by carobet
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager

June 16, 2025

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Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher
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Recommend Dealer
Yes

June 15, 2025

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We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142
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Recommend Dealer
Yes

June 07, 2025

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I was thoroughly pleased with Aaron and the service department taking care of my needs after I had to be towed in with two flat tires. More

by BARB6262
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

June 05, 2025

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Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos More

by TMHARWOOD
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Recommend Dealer
Yes

June 04, 2025

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Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch More

by MHBARRIER
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Recommend Dealer
Yes

June 02, 2025

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Great service and all employees were great. They all were very kind and knowledgeable.. Thank you More

by PSPILLMAN77
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Recommend Dealer
Yes

Other Employees Tagged: Ted

Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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