Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
5.0
125 Reviews

Dealership Experience

2 yrs

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

5.0

125 Reviews

Write a Review

125 Reviews of Jessica Matos

September 28, 2025

Dealership Rating
Employee Rating

Friendly and professional. The team made it easy to get the service done. I was pleasantly surprised. More

by JOHNPCHENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 28, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 25, 2025

Dealership Rating
Employee Rating

All staff are fabulous! Service was great, staff knowledgeable, personable, and professional. Went above and beyond to make certain me and the vehicle were well taken care More

by addaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Randy Marion Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 19, 2025

Dealership Rating
Employee Rating

Everything was great. I was in for a recall and they supplied me with a loaner for all day and sent someone to my house to bring me my car back and take the loaner. Thei More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

September 16, 2025

Dealership Rating
Employee Rating

I really liked that you now provide a video giving a “tour” of my multi-point inspection. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

September 10, 2025

Dealership Rating
Employee Rating

I really appreciate it. The video of my oil change. Jessica always remembers me and my car. It makes me feel very special. I finally found a place I can trust. More

by lynkennerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving a review, and I'm so happy to have Jessica on our team. Please reach out if you need anything.

September 10, 2025

Dealership Rating
Employee Rating

Excellent service. They replaced a bad tire that could not be repaired. Thank you very much. More

by JCRUNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving us a review! I'm happy we were able to take great care of you in service.

September 10, 2025

Dealership Rating
Employee Rating

Always a great experience going to this Subaru dealership. Staff is wonderful. Great service and friendly More

by JILLTHEPILL531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Randy Marion Subaru responded

Thank you for leaving the review! I'm happy Jessica took great care of you during your service visit.

September 07, 2025

Dealership Rating
Employee Rating

They go above and beyond. They make it very easy and enjoyable. I definitely would buy and service my car again from them. More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

August 30, 2025

Dealership Rating
Employee Rating

The dealership and service waiting area are clean and well supplied with drinks and snacks. They took care of me right away and didn't try to sell me anything that I didn't need. I even got the oil cha More

by E.WESCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2025

Randy Marion Subaru responded

Thank you for leaving us a review and I'm happy Jessica took great care of you.

August 30, 2025

Dealership Rating
Employee Rating

As usual, JM was great. She quickly got my car set up for the service needed, kept me informed, and sent me down the road with a smile. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to review us. We greatly appreciate your feedback and hope to see you again soon!

1
...

Dealership Inventory (166 Vehicles)

new 2025 Subaru Outback car, priced at $34,638
2025 Subaru Outback
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2012 Subaru Legacy car, priced at $9,000
2012 Subaru Legacy
used
Crystal Black Silica exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $30,397
2025 Subaru Crosstrek
new
Sapphire Blue Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,928
2025 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2024 Chrysler Pacifica car, priced at $29,995
2024 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
new 2025 Subaru Crosstrek car, priced at $35,827
2025 Subaru Crosstrek
new
Crystal White Pearl exterior
CVT
All-wheel Drive