Jessica Matos

Always pleasant and professional and do a great job keeping you updated on the status of your service. keeping you updated on the status of your service. More

by RSHOOK1985 Verified Customer Verified Customer

Report | Print

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson Verified Customer Verified Customer

Report | Print

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47 Verified Customer Verified Customer

Report | Print

The service is great. The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video re The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video review of your vehicle is incredible. More

by brianharris.peru Verified Customer Verified Customer

Report | Print

Everyone was very professional and friendly. The two issues I had with my car were repaired properly and to my satisfaction The two issues I had with my car were repaired properly and to my satisfaction More

by cbeeson71 Verified Customer Verified Customer

Report | Print

Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211 Verified Customer Verified Customer

Report | Print

Very good, friendly and service was excellent. They really did a wonderful job and worked with our needs and kept us informed. THANK YOU VERY MUCH! They really did a wonderful job and worked with our needs and kept us informed. THANK YOU VERY MUCH! More

by CONNERJERRY Verified Customer Verified Customer

Report | Print

I have only had great service at Randy Marion Subaru. Service takes care of you! Service takes care of you! More

by Janis P Verified Customer Verified Customer

Report | Print

I look forward to our next purchase. ..it might be a few years though, maybe.... ..it might be a few years though, maybe.... More

by foghorn13 Verified Customer Verified Customer

Report | Print

I do not even know where to start, this team and location is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at R is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at Randy Marion Subaru! Before our trip I was noticing something going on with my 2019 Subaru Ascent but when I asked my local dealership (where I purchased it) and during my oil change before the trip was re-assured that my vehicle was good to go for the trip. Right around the curves and hills of WV there was an obvious issue with my transmission. Randy Marion's Subaru was the closest to our Airbnb so I booked an appointment online. The next day someone was calling me to confirm the issue and our appointment for the following day. At the appointment we met Jessica who worked hard from the very start to make sure we had all the information and confidence in the work being done, especially as out of towners. Her and her manager worked hard to honor my extended warranty and turned my car around in 2 DAYS! New transmission and front brakes / rotors! I could go on and go about how amazing we were treated, how great my Ascent is running, and how safe I felt driving the 800 miles home. Thank you to everyone who made this happen! Highly reocmmended! More

by Jen Smith Verified Customer Verified Customer

Report | Print