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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 7

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

August 28, 2025

Dealership Rating
Employee Rating

Very seamless process. Service was done nice in a timely manner. Overall, a great experience. More

by jain.jitendra01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte

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Aug 28, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Dealership Rating
Employee Rating

Joanne was a great help to me during my service appointment ! Very prompt and professional ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 22, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Dealership Rating
Employee Rating

Service dept is awesome. They are very thorough and fair priced. Friendly is an understatement. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2025

Dealership Rating
Employee Rating

Everyone there in the service department is very knowledgeable, kind and helpful. I am very thorough and had my left there and less than 10 minutes to take me home. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte

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Aug 20, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 18, 2025

Dealership Rating
Employee Rating

First visit. Great team. Definitely going to be a return customer for service and probably a new soon. More

by luigidemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 18, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 13, 2025

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Employee Rating

the people. Very nice I like it. there is person who speaks spanish. and the service. for transportation More

by SANDRA4G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Aug 13, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 08, 2025

Dealership Rating
Employee Rating

Jessica was very helpful and my car was handled so quickly and perfectly!! Go Jessica! More

by mvadala88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Casiano

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Aug 08, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 08, 2025

Dealership Rating
Employee Rating

I waited while my car was being serviced. Great service- fast and easy. Everyone was friendly and communicated clearly. I highly recommend! More

by MFEHLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 08, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Chase, Service Manager achase@nissanofmedford.com

August 08, 2025

Dealership Rating
Employee Rating

problem not fixed, was charged for wiper blades that should have been changed at purchase. More

by stacimoskovit71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Aug 08, 2025

Colonial Nissan of Medford responded

Hi, . Please give Joseph Bellizia a call we provide refund if blades where not change on saftey check mistakes do happen,but i will take care of it at once 781-395-5300 Sincerely Joseph Bellizia

August 06, 2025

Dealership Rating
Employee Rating

The staff is always very courteous and informative. Service is completed very quickly. They keep you updated throughout the whole process. More

by darlene1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 06, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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