Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 6

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

October 03, 2025

Dealership Rating
Employee Rating

I already did before, it was excellent but it’s kind of expensive to replace rotors & brake pads More

by MSMOLYAR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 01, 2025

Dealership Rating
Employee Rating

The staff was extremely friendly, and they finished my service in record time. They also had plenty of seating while waiting. More

by madaleegwulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Oct 01, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Always a very pleasant experience ~ everyone is friendly and easy to get along with ~ car was ready when they said it would More

by ge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Bellizia, Joanne Sasso

Sep 25, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Colonial Nissan turned a very stressful situation for me and made it simple and easy. It was a very positive experience from beginning to end. Thank you to the team!! More

by rcarbone36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 25, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 24, 2025

Dealership Rating
Employee Rating

They were kind, very quick and all the work was done well. Great staff and location More

by djcleavinger
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 24, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 20, 2025

Dealership Rating
Employee Rating

1st time ever in my life where they take pictures and show you the issues under your car!!!! Such an amazing feature this office has!!!!! I been to nissan dealership in the past where they do not do this More

by CHRISTINA18LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 08, 2025

Dealership Rating
Employee Rating

Your team is amazing. They explained in detail what my service would be for the day and also, I had a tire blow out that was separate from my maintenance. Both were taken More

by susanarc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 08, 2025

Dealership Rating
Employee Rating

I would recommend this service center. And BTW, the communication from the service department was good. More

by michaelgerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 08, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

September 04, 2025

Dealership Rating
Employee Rating

Like the free Lyft accommodations available. Fast and easy service provided when you have an appointment. More

by mclaughlinjenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Sep 04, 2025

Colonial Nissan of Medford responded

Thank you for this feedback! We sincerely appreciate your business and look forward to serving you again. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 09, 2025

Colonial Nissan of Medford responded

Thank you for your feedback, it is not the five star review we wish for but we will continue to try to provide great service. Thank You, Joe Bellizia

August 29, 2025

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ Excellent service! The team was professional, clear, and efficient. They kept me updated, explained everything, and had my car running like new. Truly top-notch! More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Aug 29, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

...
6
...

Dealership Inventory (191 Vehicles)

new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Honda Accord car, priced at $24,576
2023 Honda Accord
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
used 2024 INFINITI QX60 car, priced at $36,133
2024 INFINITI QX60
used
Glacier White exterior
Automatic
Front-wheel Drive