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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
429 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

429 Reviews

Write a Review

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

Bilingual

429 Reviews of Jessica Licona

September 08, 2025

Dealership Rating
Employee Rating

I would recommend this service center. And BTW, the communication from the service department was good. More

by michaelgerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Sep 08, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

September 08, 2025

Dealership Rating
Employee Rating

Your team is amazing. They explained in detail what my service would be for the day and also, I had a tire blow out that was separate from my maintenance. Both were taken More

by susanarc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte, Jonathan Casiano, Hervin Barrientos, Rebecca Rideout

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Sep 09, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 04, 2025

Dealership Rating
Employee Rating

Like the free Lyft accommodations available. Fast and easy service provided when you have an appointment. More

by mclaughlinjenel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Sep 04, 2025

Colonial Nissan of Medford responded

Thank you for this feedback! We sincerely appreciate your business and look forward to serving you again. Alex Chase, Service Manager achase@nissanofmedford.com

Sep 09, 2025

Colonial Nissan of Medford responded

Thank you for your feedback, it is not the five star review we wish for but we will continue to try to provide great service. Thank You, Joe Bellizia

August 29, 2025

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ Excellent service! The team was professional, clear, and efficient. They kept me updated, explained everything, and had my car running like new. Truly top-notch! More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 29, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2025

Dealership Rating
Employee Rating

The service department at Colonial Nissan is always top notch every time I have my vehicle serviced. They are friendly and very knowledgeable. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte

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Aug 29, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

August 28, 2025

Dealership Rating
Employee Rating

Very seamless process. Service was done nice in a timely manner. Overall, a great experience. More

by jain.jitendra01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Tagliamonte

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Aug 28, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Dealership Rating
Employee Rating

Service dept is awesome. They are very thorough and fair priced. Friendly is an understatement. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 21, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

August 21, 2025

Dealership Rating
Employee Rating

Joanne was a great help to me during my service appointment ! Very prompt and professional ! More

by moco818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Aug 22, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

August 20, 2025

Dealership Rating
Employee Rating

Everyone there in the service department is very knowledgeable, kind and helpful. I am very thorough and had my left there and less than 10 minutes to take me home. More

by renatotolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Carl Tagliamonte

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Aug 20, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

August 18, 2025

Dealership Rating
Employee Rating

First visit. Great team. Definitely going to be a return customer for service and probably a new soon. More

by luigidemarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Aug 18, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

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