Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 21

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

June 25, 2024

Dealership Rating
Employee Rating

Staff was supportive and helpful They knew what they were doing and were efficient in doing it More

by rainy148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso , Shawn Minigan

Report | Print
Jun 25, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2024

Dealership Rating
Employee Rating

Amazing serivices by courteous and respectful staff is quite different from the experience at typical dealerships. More

by KEIONLINE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jun 22, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2024

Dealership Rating
Employee Rating

Everyone was great: courteous and professional. Even offered me a ride home but I chose to stay onsite. More

by petesiuda
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jun 12, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

June 07, 2024

Dealership Rating
Employee Rating

Excellent staff and would recommend the service department. Very friendly and answers all your questions. More

by REDSOXANNIE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jun 07, 2024

Colonial Nissan of Medford responded

Thanks, Annie, for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 03, 2024

Dealership Rating
Employee Rating

Great service from start to finish. Joanne and Jessica were exceptional with their communications and handled everything in a timely manner with professionalism and a smile. Thanks to t More

by JOETHEOBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Jun 03, 2024

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joanne and Jessica met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2024

Dealership Rating
Employee Rating

Great customer service in service department. I was provided options of location so that I could work while waiting for my car. More

by marcela.rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Casiano

Report | Print
Jun 01, 2024

Colonial Nissan of Medford responded

Marcela, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

May 26, 2024

Dealership Rating
Employee Rating

Very courteous staff at the Service Department. My car was returned at the time promised. More

by ROMO0928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

May 23, 2024

Dealership Rating
Employee Rating

Very good this 3 times my kids and my buy car from Nilo,I’m appreciate More

by MARTINS372
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Joanne Sasso, Carl Tagliamonte , Declan Foyle, Shawn Minigan, Nilo Oliveira, N/A

Report | Print
May 29, 2024

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

May 17, 2024

Dealership Rating
Employee Rating

The service preformed was done in a timely manor. The technician Alex took time to explain all repairs. Excellent service and friendly service advisors. More

by SHS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Service Tech Alex

Report | Print
May 17, 2024

Colonial Nissan of Medford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

May 16, 2024

Dealership Rating
Employee Rating

Excellent service, Problems were explained. I appreciate the time and attention given to me in explaining what additional repairs were needed. Thank you More

by CMCT99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 17, 2024

Colonial Nissan of Medford responded

Thank you! Jessica and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

1
...
20
21
22
...
49

Dealership Inventory (190 Vehicles)

new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
used 2023 Nissan Altima car, priced at $25,576
2023 Nissan Altima
used
Pearl White Tricoat exterior
Automatic
All-wheel Drive
$25,576
View Details
used 2021 Chrysler Pacifica car, priced at $22,167
2021 Chrysler Pacifica
used
Ceramic Gray Clearcoat exterior
Automatic
All-wheel Drive
$22,167
View Details
View All Inventory