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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
390 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

390 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

Bilingual

390 Reviews of Jessica Licona

May 08, 2025

Dealership Rating
Employee Rating

Great service, easily organized by Joe and accomplished the next day. Thank you very much! I always recommend Nissan to my friends. More

by OTARNAVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

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May 08, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 07, 2025

Dealership Rating
Employee Rating

Great, quick service and a job done, right? The first time. The love of customer service I would expect servicing a multi car fleet. More

by RAYSELKEROFM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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May 07, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 06, 2025

Dealership Rating
Employee Rating

Very polite and helpful while trying to figure out the problem. Explained everything and all the options and kept me updated throughout the process. More

by AMARINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

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May 06, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

May 06, 2025

Dealership Rating
Employee Rating

Great customer service and results on having my Pathfinder serviced here at Colonial Nissan Medford More

by BRIANLATHROP75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Joanne Sasso

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May 06, 2025

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

May 05, 2025

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Employee Rating

The service was very good and fast, cotumer service very polite I like the job they do very professional. More

by JOQUI42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

April 28, 2025

Dealership Rating
Employee Rating

I’m please with the service and customer care at colonial Nissan. Thank you guys for all you do More

by isidoremarlye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 28, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

Very good service I very like ，I didn't eat. The front desk waiter was very enthusiastic to introduce a delicious restaurant for me. Thank you very much! More

by Song
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Joanne Sasso , I don't have his name. He is super good.

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Apr 24, 2025

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

good job nice people. ...quik seervice excellent attendance faster setup good location very good quality and excellent job.... More

by mauricio71usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 24, 2025

Dealership Rating
Employee Rating

Service was fast and efficient with the vehicle as well as updates! My car runs much better now. More

by DaeDreamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Apr 24, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 04, 2025

Dealership Rating
Employee Rating

They respond quickly for appointments and they are very friendly. I feel at home. I recommend it 100%. More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo

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Apr 04, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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