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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.8
352 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.8

352 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

Bilingual

352 Reviews of Jessica Licona

December 28, 2024

Dealership Rating
Employee Rating

The quality of the service was good and was completed in a timely and efficient manner. More

by KALYAN.REDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2024

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

Dec 29, 2024

Colonial Nissan of Medford responded

Thank You

December 25, 2024

Dealership Rating
Employee Rating

Joanne is professional and thorough and cares about her customers. She is very thoughtful and kind. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Carl Tagliamonte

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Dec 29, 2024

Colonial Nissan of Medford responded

Thank you for sharing your thoughts about your experience with Joanne here at Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

December 16, 2024

Dealership Rating
Employee Rating

Friendly, Knowledgeable and great team. Professional and respectful to my time. Always going back to Colonial Nissan More

by diana.vnikolov03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 16, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Diana, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

December 12, 2024

Dealership Rating
Employee Rating

Excelente servicio muy amables rápido en las citas Y muy satisfecho con los trabajos al 100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hervin Barrientos

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Dec 12, 2024

Colonial Nissan of Medford responded

Thank you, Edgar, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

December 12, 2024

Dealership Rating
Employee Rating

Everyone was kind and friendly and efficient; I enjoyed the complimentary uber ride as well, yes More

by petesiuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 13, 2024

Colonial Nissan of Medford responded

Pete, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

December 12, 2024

Dealership Rating
Employee Rating

I brought my vehicle in for service and I had an experience I will never forget! The service team here is excellent. They were very attentive to my concerns and worries about my vehicle. First deale More

by jdupree5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Fred Santarpio, Joe Bellizia, Andy Bellizia, Joanne Sasso , Jon Dupree

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Dec 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

December 07, 2024

Dealership Rating
Employee Rating

Helpful staff. Comfortable waiting area. Quick and accurate service. So glad I decided to have it done there. More

by lockjaw1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Dec 09, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2024

Dealership Rating
Employee Rating

Dealership was pleasant to deal with. They are very organized and explained everything through and through. More

by seanmhoar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

Report | Print
Dec 02, 2024

Colonial Nissan of Medford responded

Thank you, Sean! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

November 30, 2024

Dealership Rating
Employee Rating

I when to the Nissan dealer and They didn’t fix the problem of my car and they charge me like $2,000 More

by MARAVILLA_ARACELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 05, 2024

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Maravilla, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

November 28, 2024

Dealership Rating
Employee Rating

It was amazing experience everything was done to perfection. I was very happy with the service. I would definitely recommend friends and family. More

by walton2654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica

Report | Print
Nov 29, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. Jessica and our team appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

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