Jesse Hardin JR.
Jesse Hardin JR. at Jeremy Franklin Mitsubishi of Kansas City
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Jesse Hardin JR.

Sales Associate

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.5
159 Reviews
4.5

159 Reviews

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159 Reviews of Jesse Hardin JR.

February 09, 2025

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Employee Rating

Amazing customer service, personal touch and awesome follow up. Jesse and finance department went above my expectations More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tara, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that Jesse and our finance team exceeded your expectations. Providing top-notch customer service with a personal touch and great follow-up is what we strive for. We truly appreciate your business and look forward to assisting you in the future. Enjoy your new vehicle!

January 26, 2025

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Employee Rating

Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 19, 2025

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Employee Rating

Great local dealership staff are nice and friendly. Would recommend and use in the future. More

by rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Rachel, thank you for sharing your positive experience! Thank you for your kind words and recommendation! We're thrilled to hear you had a positive experience with our friendly and helpful staff. Your support means a lot to us, and we look forward to assisting you again in the future. If you ever have any questions or need anything, please don't hesitate to reach out. Safe travels!

January 14, 2025

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Employee Rating

They are reliable, dependable, courtesy, dedicated I would recommend them to family or friends very good service More

by Nannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Nannie, we are very happy we could provide you with a positive experience! Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found our team to be reliable, courteous, and dedicated. Providing excellent service is always our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to helping you, your family, or your friends in the future.

December 31, 2024

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I really like Jeremy Franklin. I just wasn't sure about the total. I got a text that there was a oil change for 52.5o and got charged over 90 dollars. More

by russell.otte222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Russell.otte222,Thank you for sharing your feedback and for being a valued customer. We’re glad to hear you like Jeremy Franklin Automotive! Regarding your concern about the pricing, we apologize for any confusion. The $52.50 text promotion may not have included additional items such as taxes, fees, or recommended services specific to your vehicle’s needs during your visit. We strive to provide clear communication about pricing, so if there’s ever a question, please don’t hesitate to ask—we’re happy to explain every detail. Feel free to reach out directly, and we’ll gladly review your invoice together to ensure everything is accurate. Thank you again for bringing this to our attention, and we look forward to serving you in the future!

December 02, 2024

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Fast and easy process, sales person was freindly and accommodating ,would referr to a freind More

by collins.cardrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Collins.cardrell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

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Employee Rating

Service was great salesman went a ove and beyond we greatly appreciate being in a newer car More

by Boxselma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry

Dec 01, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Boxselma, thank you so much for your kind words! We're thrilled to hear that our team went above and beyond to help you. It means the world to us that you're enjoying your newer car, and we’re grateful for the opportunity to assist you. If you need anything in the future, don’t hesitate to reach out. Enjoy the ride! 🚗✨

November 17, 2024

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The dealership was very nice, very demure. Had great customer service in our recommend. Anybody in everybody to go shop over there at Jeremy Franklin's mitsubishi. And also hit up my guy Jess More

by ZaddyAk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Zaddyak, thank you for your kind words and this wonderful review! We’re thrilled to hear you had such a positive experience at our dealership. Jessie truly embodies the exceptional customer service we strive to provide, and we’re so glad he made the process fast, comfortable, and enjoyable for you. We appreciate your kind words about our team and amenities—it means a lot to us! Thank you for recommending Jeremy Franklin Mitsubishi. We look forward to helping you or anyone you send our way in the future!

November 14, 2024

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Employee Rating

I have always chosen Mitsubishi as my car too drive Jeremy Franklin has always been my number 1 place for car's and service highly recommended More

by newman1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Espinosa, Kenneth Anonye

Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

November 13, 2024

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Employee Rating

Absolutely amazing experience. The process was so seamless, exciting and everyone is extremely friendly. I plan to be a repeat customer in the future! More

by KUTHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

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