Jesse Hardin JR.
Jesse Hardin JR. at Jeremy Franklin Mitsubishi of Kansas City
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Jesse Hardin JR.

Sales Associate

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.5
163 Reviews
4.5

163 Reviews

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163 Reviews of Jesse Hardin JR.

March 28, 2025

Dealership Rating
Employee Rating

Jeremy Franklin is a good place to buy cars I always buy by corner there this is the third car thank you More

by Catherine Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 25, 2025

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They are friendly. They are consistent. They are reliable. And they're trustworthy. And I like going there. More

by pecinajacob56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Espinosa

March 15, 2025

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First Schedule visit per text unsuccessful didnt happen. spoke with service management second visit prompt visit More

by none23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry, Joshua Espinosa

Mar 23, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

None23, we really appreciate your feedback! We apologize for the inconvenience with your initial scheduled visit, but we’re glad our service management team was able to assist and ensure a prompt visit the second time. We appreciate your patience and the opportunity to make things right. If you ever need anything, we're here to help!

March 12, 2025

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This is a cool dude he is real sweet he always helps me when I come to you ever been frankly just Mitsubishi and I will always come there More

by browncatherine506@gmal.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Espinosa

Mar 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Browncatherine506@gmal.com, your wonderful feedback and rating mean a lot to us. We're so glad to hear that our team has been able to help you every time you visit Jeremy Franklin Mitsubishi. We appreciate your loyalty and look forward to assisting you again in the future. If there's ever anything you need, we're always here for you!

February 09, 2025

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Amazing customer service, personal touch and awesome follow up. Jesse and finance department went above my expectations More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Tara, we appreciate your positive review! Thank you for your kind words! We're delighted to hear that Jesse and our finance team exceeded your expectations. Providing top-notch customer service with a personal touch and great follow-up is what we strive for. We truly appreciate your business and look forward to assisting you in the future. Enjoy your new vehicle!

January 26, 2025

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Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 19, 2025

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Great local dealership staff are nice and friendly. Would recommend and use in the future. More

by rachel
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Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Rachel, thank you for sharing your positive experience! Thank you for your kind words and recommendation! We're thrilled to hear you had a positive experience with our friendly and helpful staff. Your support means a lot to us, and we look forward to assisting you again in the future. If you ever have any questions or need anything, please don't hesitate to reach out. Safe travels!

January 14, 2025

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They are reliable, dependable, courtesy, dedicated I would recommend them to family or friends very good service More

by Nannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Nannie, we are very happy we could provide you with a positive experience! Thank you so much for your kind words and recommendation! We’re thrilled to hear that you found our team to be reliable, courteous, and dedicated. Providing excellent service is always our top priority, and it’s wonderful to know we met your expectations. We truly appreciate your support and look forward to helping you, your family, or your friends in the future.

December 31, 2024

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I really like Jeremy Franklin. I just wasn't sure about the total. I got a text that there was a oil change for 52.5o and got charged over 90 dollars. More

by russell.otte222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Russell.otte222,Thank you for sharing your feedback and for being a valued customer. We’re glad to hear you like Jeremy Franklin Automotive! Regarding your concern about the pricing, we apologize for any confusion. The $52.50 text promotion may not have included additional items such as taxes, fees, or recommended services specific to your vehicle’s needs during your visit. We strive to provide clear communication about pricing, so if there’s ever a question, please don’t hesitate to ask—we’re happy to explain every detail. Feel free to reach out directly, and we’ll gladly review your invoice together to ensure everything is accurate. Thank you again for bringing this to our attention, and we look forward to serving you in the future!

December 02, 2024

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Fast and easy process, sales person was freindly and accommodating ,would referr to a freind More

by collins.cardrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Collins.cardrell, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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