Dealership Experience
3 yrs, 6 mos
Industry Experience
8 yrs, 4 mos
77 Reviews
Write a Review77 Reviews of Jesse Hallock
August 15, 2024
Waited 30 days for my appointment, given the wrong date for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to c for the appointment. Told my bill was running about $900 so far because it had to go through a check list .Waited 8 days supposedly for the part to come in. When I called to find out what was going on again as no one had called me , I was told they would call me back to let me know why my part had not come yet, waited, no call. Went over to find out but no one works in service on the weekends. When I called them again on Monday I was told it was being worked on and should be ready to pick up that afternoon. I asked how much the bill was it was $1937.01! For an air conditioning hose and fan clutch. $1200.00 in labor??!When I questioned the bill I was told he was new and didnt know why. Never bringing anything there again, never buying anything there again. Horrible service. Not even a would you like to speak to our manager. Nothing. More
August 05, 2024
Jesse and Tracy were both helpful in getting a new battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. More
Other Employees Tagged: Candy Dent, Frank Noriega, Tamara Strong. New to me, but she was helpful on setting up an unexpected order for some replacement parts. ted parts order for a service problem.
July 28, 2024
Great friendly and professional service. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. More
Other Employees Tagged: Macy Bosma
July 04, 2024
Bought a used car from them, they didn't do an inspection on the car until the day I went to pick it up and they discovered issues that needed repair. Had to get a loaner, then communication breakdowns. They on the car until the day I went to pick it up and they discovered issues that needed repair. Had to get a loaner, then communication breakdowns. They did do the repairs that needed doing, but wasn't a smooth car purchase by any stretch. More
June 21, 2024
You can’t say enough about how great they are. From the day I got my Bronco they have been great. I never worry. From the day I got my Bronco they have been great. I never worry. More
Other Employees Tagged: Macy Bosma
June 17, 2024
Made an online appt for oil change. 45 minutes in they hadn’t started it. He said my mistake was making the appointment online. My mistake? Don’t offer the option then. He also said the 45 minutes in they hadn’t started it. He said my mistake was making the appointment online. My mistake? Don’t offer the option then. He also said they were down a tech. It was as if I was being blamed. More
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