Jerry Hood | Page 33

I appreciate the personal attention to what was wrong with the truck and the following up that came with that, I will be coming back for service. with the truck and the following up that came with that, I will be coming back for service. More

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Excellent service department. They tried to locate and fix a water leak on the drivers side of my van. It seems to be related to the AC/evaporator so it is difficult to replicate the problem in the cold w fix a water leak on the drivers side of my van. It seems to be related to the AC/evaporator so it is difficult to replicate the problem in the cold weather. More

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Positive experience. The 2017 F150 XL I purchased had a dead battery problem at time of sale that was fixed but continued to be a problem after sale. Arlington heights FORD took care of the repair at there dead battery problem at time of sale that was fixed but continued to be a problem after sale. Arlington heights FORD took care of the repair at there cost(New alternator $900). More

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Arlington Ford service team is just like family. They are happy to see you and always willing to make sure you are happy too. Thank you for your service. happy to see you and always willing to make sure you are happy too. Thank you for your service. More

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Always best service there like usual. Highly recommend them to anyone for service or sales. My last service it was for oil change and replacing flat tire. They did quick and excellent work them to anyone for service or sales. My last service it was for oil change and replacing flat tire. They did quick and excellent work More

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Strongly recommend their service department.The service Strongly recommend their service department. The service manager Jerry fixed a problem with my Ford Fusion that another dealer could not fix. He was Strongly recommend their service department. The service manager Jerry fixed a problem with my Ford Fusion that another dealer could not fix. He was very efficient and personable and fixed the car under warranty even though I didn't buy the car there. More

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Very nice accommodating friendly atmosphere easy to do business They found the car we were looking for and additional features which we were not expecting for less than what we expected. business They found the car we were looking for and additional features which we were not expecting for less than what we expected. More

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We have purchased a couple vehicles from Arlington Heights Ford and I’ve used their service for over 15 years. They have the best customer service hands down for sales and service! When I’ve had to Heights Ford and I’ve used their service for over 15 years. They have the best customer service hands down for sales and service! When I’ve had to take my car in they’ve always been honest, knowledgeable, accommodating if I needed a loaner or a ride home. Most important kind and trustworthy. We have two Ford trucks in our family and I will continue to take them to Arlington Heights Ford. More

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Customer at AH Ford for over 30 years. Very sorry about the passing of John Guido Sr. My condolences to John Jr and the entire Guido family! the passing of John Guido Sr. My condolences to John Jr and the entire Guido family! More

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Great Family owned Business! I originally started to take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and know take my company owned Ford Escape to them for service. I quickly learned that all of the folks in the service department were very friendly and knowledgeable and made sure that the service was done right the first time. Because of the Service team and the wonderful service they provided, my wife and I decided to buy her New 2016 Ford Explorer from them, even though there was Ford dealer closer to our home. We were so pleased with their "No Hassle" sales experience that when we needed to replace my company owned vehicle when I retired, we purchased our second vehicle from them, a New 2019 Ford Edge. They do ALL of the service work on our Vehicles, and they gave us the best price on Tires when we needed them. Jerry, Steve, Mike, Victor, Anthony, David, and the rest of the folks in the service department and our Sales Advisor, Steve Ursin are the best. I have highly recommended them to my friends. It's a great feeling when you come into the store and they know you by your first name. Thank You. More

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