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Jerry Hood
Jerry Hood | Page 19
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
487 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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487 Reviews of Jerry Hood
June 24, 2022
My experience! Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.F Purchased my car here in August of 2012. Thank you Arlington Heights Ford - Service Team for always taking such great care of me ***always***.For almost 10 years I have had my vehicle serviced here and they have never let me down. Thank you Jerry Hood (Service Director) for your devotion to taking care of your customers and how that carries over to your staff. More
by bobh
Other Employees Tagged: Mike Waddle, Victor Villanueva , Anthony Velasco
June 23, 2022
The waiting area has to be one of the most uncomfortable places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like shark places I ever been coffee maker doesn't work just the kind of place you want to sit there and wait and have the sales guy swarm around you like sharks but the service is as good as it ever was thanks guys see you soon More
by Contrary to ordinary
Other Employees Tagged: Mike Waddle , Steve Ursin
June 11, 2022
Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow up More
by krashk01
Other Employees Tagged: Cassie Smith, Mike Waddle , Justin Silva, Anthony Velasco
June 07, 2022
I have dealt with Arlington heights ford since the day they were opened. I have always had nothing but great experiences! they were opened. I have always had nothing but great experiences! More
by Coach0228
Other Employees Tagged: Victor Villanueva
June 04, 2022
Anthony kept me in the loop as much as possible and was very responsive to make sure the problem was fixed. Jerry also made sure we thing was okay. Overall they made a tough situation easy to handle. Thank very responsive to make sure the problem was fixed. Jerry also made sure we thing was okay. Overall they made a tough situation easy to handle. Thank you! More
by splaza17
Other Employees Tagged: Anthony Velasco
June 01, 2022
Arlington Heights Ford gives great customer service. Anthony really took care of me. I highly recommend Arlington Heights Ford for any car service. Anthony really took care of me. I highly recommend Arlington Heights Ford for any car service. More
by Robyn829
Other Employees Tagged: Victor Villanueva , Anthony Velasco
May 28, 2022
I appreciate the service that Victor Villanueva provided. He always does a great job! Thanks! He always does a great job! Thanks! More
by dwberkow
Other Employees Tagged: Victor Villanueva
May 25, 2022
It was great working with George Sarkisian at Arlington Heights Ford. I highly recommend George as your sales professional. He has great knowledge and patience and everything went smoothly. No pressure Heights Ford. I highly recommend George as your sales professional. He has great knowledge and patience and everything went smoothly. No pressure and everything explained perfectly. Thanks George!!! I bought out my lease today. No extra or hidden fees. Very honorable dealership - just like George. More
by Rwd706
Other Employees Tagged: John Guido, Jr. , Ben McCarty, George Sarkisian
May 24, 2022
Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More
by James V
Other Employees Tagged: Mike Waddle, Victor Villanueva , Kevin Juarez
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