Jennifer Perry
Jennifer Perry at Ira Lexus Danvers
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Jennifer Perry

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
30 Reviews
5.0

30 Reviews

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30 Reviews of Jennifer Perry

December 13, 2024

Dealership Rating
Employee Rating

Very pleasant experience. I had gone for servicing and the experience was good. I have no complaints. The dealer was very helpful and pleasant. More

by Sachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Oleynikov

Dec 15, 2024

Ira Lexus Danvers responded

Hi Sachin, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Dealership Rating
Employee Rating

I had a very pleasant experience working with the folks at Ira Lexus of Danvers. They were very accommodating and helpful with all of my needs. Will definitely be taking my car back for any future issues. More

by Ryanff88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Pierce

Dec 13, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2024

Dealership Rating
Employee Rating

I have worked with multiple people in the service department and have always been very accommodating, quick and friendly. More

by carpenterkerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Pellegrino

Nov 29, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Dealership Rating
Employee Rating

Great service! Responsive to my concerns and needs. I had an issue that needed immediate attention and they took me right in. More

by Richard Maggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Terenzi

Nov 13, 2024

Ira Lexus Danvers responded

Hello Richard, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2024

Dealership Rating
Employee Rating

Great service. Jennifer Perry is amazing. Very efficient and professional. Always a pleasure to see her. More

by brianriley6611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Dealership Rating
Employee Rating

The staff was friendly, the facility was clean, and the wait time was minimum. Great experience! More

by Jenngbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Gray

Nov 04, 2024

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 22, 2024

Dealership Rating
Employee Rating

Jennifer is the best Service Manager in the world and IRA Lexus in Danvers, MA is the best IRA Lexus to go to for all your service needs!!! More

by Elvinalarcon110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Dealership Rating
Employee Rating

Responsive Polite and Accommodating. Courteous. Service rep always helpful. . Work done in a timely way. More

by epherman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2024

Dealership Rating
Employee Rating

Top tier service and professionalism. I was kept up to date throughout my entire visit.. More

by Jeanmcgonagle143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2024

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2024

Dealership Rating
Employee Rating

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great More

by Khampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2024

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

1

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