Jenna Paine
Jenna Paine at Mercedes-Benz of Palm Springs

Jenna Paine

Service Advisor

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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5.0
27 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

38 yrs, 6 mos

5.0

27 Reviews

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27 Reviews of Jenna Paine

July 04, 2026

Dealership Rating
Employee Rating

The service team was friendly and very accommdating. I traveled several miles for the service and they got in and completed the maintenance in a timely manner. More

by alan davis
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Recommend Dealer
Yes

July 03, 2026

Dealership Rating
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Excellent service will problem resolved. Jenna is the best service advisor in the business! Thank you. More

by daleedwardbeatty
Service Price Transparency
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Recommend Dealer
Yes

July 03, 2026

Dealership Rating
Employee Rating

Jenna explained the whole process and arranged a ride for me to pick up the car. More

by djanssen50
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2026

Mercedes-Benz of Palm Springs responded

Thank you for highlighting how Jenna guided you through the service and arranged a ride for your Mercedes-Benz GLC 300 pickup. We’re pleased the process was seamless. We look forward to your next visit.

July 02, 2026

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Service staff are always polite and friendly, not to mention completely professional in executing their job. More

by Write2wingo
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to learn our service team treated you with professionalism and friendliness while working on your EQE 320. Jenna is glad to hear you felt well cared for. We look forward to your next visit.

June 29, 2026

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This was as always a great experience. Very attentive customer service and support. Thank you More

by Johanna Pereira
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Mercedes-Benz of Palm Springs responded

We’re delighted to hear that your Mercedes-Benz EQB 350 service visit met your expectations. Jenna and our team appreciate your kind words and look forward to helping you again.

June 26, 2026

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Once againn, I was greates by staff as if we had know each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. More

by jmichaellee0
Service Price Transparency
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Recommend Dealer
Yes
Jun 26, 2026

Mercedes-Benz of Palm Springs responded

It's great to know Jenna arranged a loaner and provided regular updates while we serviced your Mercedes-Benz GLE 450e overnight. We’re glad your vehicle was ready when called and returned cleaner than you left it. Thank you for recommending us to others.

June 25, 2026

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Jenna was awesome in taking care of my issues with my S500! The service is always excellent! Thanks More

by Ron
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2026

Mercedes-Benz of Palm Springs responded

It’s fantastic that Jenna took great care of your Mercedes-Benz S-Class. Hearing that our service always impresses you means a lot. Your five-star rating is much appreciated.

June 23, 2026

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Employee Rating

The service was excellent I really liked the video. Mike was great. I know my car did not need a lot of service because it has very miles on it. But you guys did a great job . More

by rgordondrown
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mrofchak

Jun 24, 2026

Mercedes-Benz of Palm Springs responded

It’s wonderful to hear you appreciated the service and found the video helpful. We’ll be sure to let Mike know how much you valued his assistance. Thank you for trusting us with your Mercedes-Benz.

June 23, 2026

Dealership Rating
Employee Rating

JENNA PAINE IS AMAZING ! I NO MATTER WHAT MY ISSUE IS SHE EXCEEDS MY EXPECTATIONS AND PROVIDES EXEMPLARY CUSTOMER SERVICE AND ALWAYS WITH A SMILE ! I COULD ASK FOR A BETTER S More

by JEREMY SCOTT
Recommend Dealer
Yes
Jun 23, 2026

Mercedes-Benz of Palm Springs responded

Thank you for highlighting Jenna’s outstanding service. We’re pleased she always goes the extra mile and brings a smile while caring for your Mercedes-Benz G 550 4x4 Squared. We look forward to assisting you again.

June 23, 2026

Dealership Rating
Employee Rating

Perfect in every way. Jenna always handles my requests quickly and efficiently, with great communication. More

by GTA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Mercedes-Benz of Palm Springs responded

We’re thrilled to receive your perfect rating and to hear Jenna handled your requests quickly with clear communication. Thank you for trusting Mercedes-Benz for your service needs.

1

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