Jemar DuBose | Page 23

Best Experience. Great Car Car shopping is typically a stressful experience for me. John was very patient, helpful, knowledgeable and thorough. He took the time to get to know Car shopping is typically a stressful experience for me. John was very patient, helpful, knowledgeable and thorough. He took the time to get to know me and what would fit my needs and wants. Truly was an enjoyable experience.....and I am very happy with my car! More

Report | Print

Give Mat Swartz a Raise My wife was in the market for a Mercedes E350. She had said all her life she had wanted a Mercedes. My wife and I had just test driven the Mercedes E3 My wife was in the market for a Mercedes E350. She had said all her life she had wanted a Mercedes. My wife and I had just test driven the Mercedes E350 and we fully expected for that to be our choice. My wife insisted I come test drive the BMW 5 Series before we bought the Mercedes. I arrived at the BMW Store fully expecting to not like the BMW 5 Series. Mat Swartz convinced me otherwise. He ran his butt off searching for exactly the right car. We went for a test drive and he expertly pointed out all the features of the 528i and it convinced me that my wife needed to see and drive the BMW. Later the same day, Mat met my wife and me at her office and sold her on this incredible driving machine. Mat was very polite and professional and within a very short time I was instructed to "Go Buy It." We live on the East side and other than the distance and access to your dealership, I loved everything about this buying experience. More

Report | Print

MINI COUNTRYMAN PURCHASE I was pondering a upgrade from my 163,000 mile SUV and an uptick on gas mileage from 21 mpg. The BMW MINI website was intriguing research for me. I ha I was pondering a upgrade from my 163,000 mile SUV and an uptick on gas mileage from 21 mpg. The BMW MINI website was intriguing research for me. I had almost decided to see used MINI's firsthand when John Beam called to welcome me down for a visit. When I arrived, John accompanied me on a test drive of 2 used MINI's and explaining the differences. I ended up with a 2013 MINI Countryman and am totally satisfied and a Motoring convert. Thanks to John Beam for his knowledge and patience as I am a demanding but likeable perfectionist. More

Report | Print

Car purchase My husband and I went to see a car on a Saturday and John was so helpful and he and rest of staff expedited the whole process in getting us our car. W My husband and I went to see a car on a Saturday and John was so helpful and he and rest of staff expedited the whole process in getting us our car. We would definitely recommend any to go to this dealer to purchase a car. More

Report | Print

Experience Purchasing a new BMW Nick Norman, the sales guy, was highly professional, very friendly, very patient and greatly helpful. We came one hour to closing time but he patient Nick Norman, the sales guy, was highly professional, very friendly, very patient and greatly helpful. We came one hour to closing time but he patiently waited to ensure that we were satisfied with our purchase and excellently walked us through the operations of the ca. Together with the Sales Manager, Mr. Jemar DuBose, they served us excellently well till we left the premises around half past nine in the night. We must admit that these guys are highly dedicated to their calling. More

Report | Print

Purchasing pre owned vehicle John Beam was great to work with on my purchase of the X1. Looking forward to the great customer experience I had with my 325i for fourteen years. John Beam was great to work with on my purchase of the X1. Looking forward to the great customer experience I had with my 325i for fourteen years. More

Report | Print

The BMW Store - Excellent in Every Way I recently looked at a variety of options for a new lease. Ric, Sales Manager, and Brian DiPaolo Sales Rep, were incredibly informative, which was imp I recently looked at a variety of options for a new lease. Ric, Sales Manager, and Brian DiPaolo Sales Rep, were incredibly informative, which was important as I am a new BMW customer and had a lot of questions. Also, they were amazingly competitive and offered me a fantastic deal, thoroughly explaining every item and arranging a great price. The car was delivered and ready for me even ahead of when they said, training was perfect, and I'm a very happy new customer of The BMW Store. I look forward to more cars in the future from them! Ric and Brian and great! More

Report | Print

Awesome place to purchase a vehicle I recently purchased a pre-owned Lexus from the BMW store. It a very easy and a short process. I called John Beam that I was on my way in and he had t I recently purchased a pre-owned Lexus from the BMW store. It a very easy and a short process. I called John Beam that I was on my way in and he had the car ready for a test drive. We exchanged offers and the deal was done. The staff was very courteous and conscientious. Jemar was very detail oriented in explaining the finance process. More

Report | Print

Fantastic experience all around Friendly, respectful, knowledgable and helpful service and sales staff - I'm perfectly happy with my car and the experience I had at Cincinnati Mini a Friendly, respectful, knowledgable and helpful service and sales staff - I'm perfectly happy with my car and the experience I had at Cincinnati Mini and BMW. More

Report | Print

Long distance purchase I had been looking for a MINI for a while and found one here. The only problem was it was over four hours away. Mat and Jemar made the process so smoo I had been looking for a MINI for a while and found one here. The only problem was it was over four hours away. Mat and Jemar made the process so smooth and easy. Mat had quick and friendly response to every question I had, and Jemar made the process of signing the paperwork smooth and relaxing. I would definitely consider driving all the way to buy from here again! More

Report | Print