Jemar DuBose | Page 24

Excellent Team One week after my car was totaled in an accident, I went to the BMW Store, "just to look". John Beam listened carefully to what I was interested in s One week after my car was totaled in an accident, I went to the BMW Store, "just to look". John Beam listened carefully to what I was interested in seeing, answered all my questions honestly and intelligently, and then showed me EXACTLY what I was looking for! After deciding to purchase my X3 I met Jemar Dubose, who was excellent in preparing the paperwork quickly and with little or no attempt to sell me "extras". These two are truly professionals, and a pleasure to deal with. I recommend the BMW Store to all! More

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A Pleasure to Work With We just completed our third purchase at the BMW Store and worked with John on all three since we had such a good experience with the first purchase se We just completed our third purchase at the BMW Store and worked with John on all three since we had such a good experience with the first purchase several years ago. The BMW Store has a very professional approach to car sales and pricing that just takes the worry out of the purchase decision. John did the research to get answers to my questions and clear up any concerns I had about this recent purchase of an older Porsche. More

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Excellent Sales Philsophy!! I would like to thank Nick Norman for the fantastic job he did when I purchased my 750Li. He was both very knowledgeable and had a great sales approac I would like to thank Nick Norman for the fantastic job he did when I purchased my 750Li. He was both very knowledgeable and had a great sales approach that put me at ease and made me feel like part of the BMW Store family. Great work Nick! More

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MINI Buyer-- Customer Service a HUGE plus I just returned to Cincinnati after spending 25 years in Virginia. Cincinnati MINI provides its own pleasant version of "Northern" hospitality. Jay a I just returned to Cincinnati after spending 25 years in Virginia. Cincinnati MINI provides its own pleasant version of "Northern" hospitality. Jay and Travis at MINI provided a relaxing and informative car buying experience. I did not feel pressured to make a hasty decision and I'm thrilled with the 2015 pre-owned/certified MINI that I purchased. More

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Knowledgeable staff, responsive. Buying my Mini here was a great experience. Helpful team, no pressure, enthusiastic about theii products. Appropriate follow up, responsive. Happy to Buying my Mini here was a great experience. Helpful team, no pressure, enthusiastic about theii products. Appropriate follow up, responsive. Happy to recommend this dealer. More

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Excellent Experience This was the first time I bought a car through a dealership and was an easy experience. Nick Norman was my sales person and Jemar Dubose was my financ This was the first time I bought a car through a dealership and was an easy experience. Nick Norman was my sales person and Jemar Dubose was my finance contact. They both were top professionals to deal with. I would highly recommend working with them. I feel I received a purchase price well below Kelly Blue Book. Don’t be afraid to buy a car from The BMW Store. More

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Very Satisfied First Time Luxury Car Buyer I had been searching for the right used mid-sized luxury car for about 3 months and was attracted to the BWWStore since they had the largest selection I had been searching for the right used mid-sized luxury car for about 3 months and was attracted to the BWWStore since they had the largest selection of pre-owned 5-Series BMWs at 19 vehicles. My sales advisor was and still is Nick Norman, and after I described what I was looking for, my wife and I test drove a 328xi, 550xi and 535xi. After expressing interest in the CPO 535xi because of the way it drove and handled (turbocharged inline 6 with the 8sp automatic is superb!), Nick suggested I take the vehicle home for a couple of days which was great...it allowed me to check the vehicle over, learn some of its features and do some research. I had some questions during the off hours and Nick was kind enough to get back with me so that when I returned the vehicle I was ready to make an offer which was accepted. The bonus part of the deal was that the BMWStore took my high mileage Accord off of my hands for what I could achieve in a private sale. The management and finance discussions went very smoothly also...I would definitely recommend the BMWStore to my friends and acquaintances. More

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Been buying from The BMW Store since 2004. Not changing. My Countryman was totaled a few weeks ago and I was looking for a vehicle. I decided to look at pre-owned BMW 3 series. I had an appt with John, whom My Countryman was totaled a few weeks ago and I was looking for a vehicle. I decided to look at pre-owned BMW 3 series. I had an appt with John, whom I had worked with in 2013 when buying the Countryman. John was great! He had several cars in mind and we test drove 2. The second car was a keeper. It was near closing on a Friday so John whipped through the basic paperwork, gave me a great price on the car and we came back Sat to finish the financing with Jemar. John and I ended the evening checking on a fledgling morning dove he had been looking after during the day. You cannot go wrong with The BMW Store and John Beam. Now onto Jemar. Jemar had all our paperwork ready to go, answered every question we had, and we were through with financing in about 15 minutes. Jemar also handled the refunding of the remainder of the warranty on my Countryman. He is very personable and very competent. If you are in the market for ANY cars you might find at The BMW Store, you will have a wonderful, hassle free experience! Lesley Ross Southgate, KY. More

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BMW Purchase We recently bought our third BMW and our second working with Dean Stathes. He was an absolute pleasure to work with through all aspects of the purcha We recently bought our third BMW and our second working with Dean Stathes. He was an absolute pleasure to work with through all aspects of the purchase. He was thoroughly knowledgeable of the car and made the purchase very easy and comfortable for us. He was also a big reason that we went back to the BMW Store for our most recent purchase. We also found the time spent with Susan Ward to be very valuable and helpful. Jemar Dubose was also very helpful in completing the purchase. We would gladly recommend the BMW Store to anyone. More

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First and Best Experience Everyone at the dealership was pleasant, Nick was a wonderful help and went out his way to make sure I secured the vehicle that I wanted. Mr. Dubose w Everyone at the dealership was pleasant, Nick was a wonderful help and went out his way to make sure I secured the vehicle that I wanted. Mr. Dubose was also very helpful and explained bed all paperwork to me and I understood all the formalities. This one of my best experiences and first; I will definitely come back when it is time to choose another vehicle. More

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