Jeff Wessels | Page 13
General Manager
Mall of Georgia Ford
4525 Nelson Brogdon Blvd
Buford, GA 30518
166 Reviews
Write a Review166 Reviews of Jeff Wessels
August 30, 2023
Absolutely horrible customer service. I called to ask about why my credit was ran more than five times for the purchase of one car. Spoke to Mike Wright and he just spoke over me and got I called to ask about why my credit was ran more than five times for the purchase of one car. Spoke to Mike Wright and he just spoke over me and got extremely loud and unprofessional. Spoke down to me as if i was illiterate. I waited three weeks for a call back left five voicemails for a call back finally received one and he was rude and should not be working with customers. When buying my car went the last day of the month and they said they needed the sale went the next day they added over 5,000 more to the car just because now it’s the beginning of the month. They lost me as a customer for service and referrals. I could only imagine now how the warranty will work so i will be canceling that next ! Would never refer anyone there! More
Other Employees Tagged: Joshua Carter, Andy Stanley, Ashlynn Van Hees
August 08, 2023
Great. Service, I would highly recommend Mall of GA Ford to anyone. I will return for any new car or repair needs. Service, I would highly recommend Mall of GA Ford to anyone. I will return for any new car or repair needs. More
Other Employees Tagged: Sterling Oliver
August 06, 2023
This place is a rip. Over priced. And I didn't realize I paid 8000 over msrp until it was to late. This should be illegal. Had a loaner vehicle and it broke down on side Over priced. And I didn't realize I paid 8000 over msrp until it was to late. This should be illegal. Had a loaner vehicle and it broke down on side if road. I called and they basically told me to figure it out. My truck is still having the same problems it did when I took it in the first time. Also they have the worst inventory selection around the area. I would not recommend this place to my worst enemy! More
Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees
June 25, 2023
Starting to have some minor changes in the behavior of my transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and check the fluid level. Was told bringing it back in 2 weeks was not an option. Very disappointing. Have been doing business here for 7 years. Everyone that I knew here in service is gone. More
October 31, 2022
Everyone there was extremely nice and i appreciated them keeping there word about holding the car another day just so I could get some other things handled. I also love the text reminder and communication. keeping there word about holding the car another day just so I could get some other things handled. I also love the text reminder and communication. The finance guy was also great and this was best car purchase experience I’ve ever had. Thank you More
Other Employees Tagged: Joshua Carter , Manuel Cisneros, Gene Diehm, Eliot Matias
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