Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.2
171 Reviews
4.2

171 Reviews

Write a Review

171 Reviews of Jeff Wessels

August 31, 2026

Dealership Rating
Employee Rating

I regret purchasing from this dealership. The salesman was nice, but my deal was wrought with failures throughout even including my tag. They don't know what is going on between ford credit More

by pollyparamedic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 02, 2026

Mall of Georgia Ford responded

Thank you for taking the time to share detailed feedback regarding your purchase experience. Our goal is to provide accurate information, clear communication, and ongoing support throughout every stage of vehicle ownership. We value feedback regarding financing, vehicle delivery, registration matters, and post-sale assistance, as it helps us evaluate and improve the experience we provide. Please reach out to Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com so we can review your concerns and discuss your experience further.

Sep 02, 2026

pollyparamedic responded

Steve and I have spoken several times already. He did nothing for me to resolve these ongoing, persistent issues I had with this dealership. Called Ford, called Berkshire Hathaway automotive group, will never purchase anything from any of them again. I will tell everyone who will listen how poorly I was treated, how poorly the execute a deal and to beware of the finance people there

August 24, 2026

Dealership Rating
Employee Rating

Easy to buy a car and the service was good. Recommend mall of Ga ford More

by 213chaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2026

Mall of Georgia Ford responded

Thank you for taking the time to share your experience with us. We are glad to hear that the buying process felt easy and that you were happy with the service you received. Your recommendation means a lot to us, and we look forward to being here for you whenever you need us in the future.

August 14, 2026

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Employee Rating

Fast and quality service. Service writer was excellent. Vehicle service was completed as expected. Thanks! More

by JASON.MAGLOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Mall of Georgia Ford responded

Hi Jason, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 02, 2026

Dealership Rating
Employee Rating

my service advisor took care of everything and was responsive. My service advisor made sure the issues were explained, dropping of and picking up the care was conviencent. More

by REAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2026

Dealership Rating
Employee Rating

They were quick and efficient. They did exactly what they said they would do. for my product recall. More

by JSTANLEY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Stanley, Ashlynn Van Hees

Aug 03, 2026

Mall of Georgia Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2026

Dealership Rating
Employee Rating

Service was very smooth and service did a great job of keeping me informed of the progress. More

by holcombesteve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2026

Dealership Rating
Employee Rating

The dealship was good with our truck they got us in and just had to stayhalf the time as we generally do. More

by kendallargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 07, 2026

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Employee Rating

The dealership was exceptional. I have not had service like this in years thank you all of Georgia Ford and we will be coming back again and recommended U2 family, friends and neigh More

by benjison797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. We hope you continue to choose Mall of Georgia Ford for all your vehicle needs! Take care!

July 01, 2026

Dealership Rating
Employee Rating

Well-staffed, knowledgeable and very courteous, appointments are easy to get, and work is done in a timely matter. More

by J-RGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Mall of Georgia Ford responded

We are delighted to hear that your experience with our team was such a positive one. It means a great deal to know that our staff's knowledge, courtesy, and efficiency made a genuine impression. We work hard to ensure that every visit is as smooth and straightforward as possible, and feedback like yours affirms that commitment. Thank you for taking the time to share your experience, and we look forward to serving you again.

June 25, 2026

Dealership Rating
Employee Rating

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. More

by eltaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 25, 2026

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

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