Jeff Wessels
Jeff Wessels at Mall of Georgia Ford

Jeff Wessels

General Manager

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

4.2
157 Reviews
4.2

157 Reviews

Write a Review

157 Reviews of Jeff Wessels

April 17, 2026

Dealership Rating
Employee Rating

So awful, terrible experience, nothing was fixed, and I feel completely taken advantage of. xxxxxx More

by JAKE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 20, 2026

Mall of Georgia Ford responded

We aim to provide attentive and dependable service during every visit and take feedback like this seriously. Our team is dedicated to ensuring each customer receives clear communication and a thorough review of their concerns. We remain committed to improving and delivering a better experience moving forward. For further assistance, please reach out to Chad Jackson at cjackson01@vtaig.com.

Apr 21, 2026

Mall of Georgia Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

March 22, 2026

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Employee Rating

Excellent service everyone at the dealership was so friendly very and very accommodating would definitely recommend to anyone More

by Pmullig50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2026

Mall of Georgia Ford responded

Hello, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2026

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The service center is always attentive ad professional. They never ask me to do more than what is needed. More

by JAEHLEE9134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

Mall of Georgia Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 17, 2026

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I have bought well over a dozen vehicles from MOGF. Always has been great experience. More

by ANDYMASOM
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Adrian Turnbull

Feb 19, 2026

Mall of Georgia Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!

January 17, 2026

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The dealership staff were extremely knowledgeable and made the entire process from start to finish very smooth and streamlined More

by jeff@cantsink.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James King, Joshua Carter, Adrian Turnbull, Andy Stanley, Ashlynn Van Hees , Scott Marshall was our salesman

Jan 18, 2026

Mall of Georgia Ford responded

Hello, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 07, 2026

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Mall of Georgia Ford Service Dept handled my vehicle quickly and were prompt with great customer service. More

by matthewghardee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 07, 2026

Mall of Georgia Ford responded

Thank you for your review! We're delighted to hear about your positive experience with our efficient service and excellent customer care at Mall of Georgia Ford. We appreciate your feedback and look forward to serving you again!

January 03, 2026

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Very friendly, helpful and advise accordingly. Service is timely... waiting area is clean with snacks, coffee, water. The best part is they provide free shuttle services to wherever you want to More

by Aggie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Mall of Georgia Ford responded

Your positive feedback truly means the world to us at Mall of Georgia Ford. We're thrilled to hear that our team provided you with such supportive guidance and that you found everyone so welcoming. It's wonderful that our service timing worked well for you and that you appreciated the comfortable waiting area with refreshments. We're especially pleased that our complimentary shuttle service made your experience more convenient - we know how valuable your time is. Your recognition of our commitment to exceptional customer care motivates our entire team to continue delivering the quality service you deserve.

Jan 07, 2026

Mall of Georgia Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 31, 2025

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Employee Rating

The Ford dealership the service department, the Mall of Georgia. They was great. They treat you with respect they treat you like family. And they had me in and out in no time. And I do recommend customers More

by Mark Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

Mall of Georgia Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

December 30, 2025

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Employee Rating

We will not be bringing our vehicle back. I asked for the tires to be filled with air and they weren’t. I had to come back to the dealership after paying over $500 for a service. Turns out, o More

by BSPECTORWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2025

Mall of Georgia Ford responded

We understand how frustrating it can be when service expectations aren’t fully met. Our team strives to provide thorough and convenient service for every customer, and your feedback helps us improve. We are committed to making the process smoother and more reliable. Please reach out to Chad Jackson at cjackson01@vtaig.com so we can assist you further.

Jan 01, 2026

Mall of Georgia Ford responded

Hello, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (678) 552-4334 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

December 28, 2025

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Employee Rating

Nate went over and above with customer service . Price was right. Car was as advertised More

by STEWARTMASONRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled that Nate provided exceptional service and that you were satisfied with both the pricing and your vehicle. Your positive experience reinforces our commitment to delivering excellent customer care at Mall of Georgia Ford. We appreciate you sharing your experience!

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